Clinic Manager Mental Health

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Vision insurance

ELLIE MENTAL HEALTH IS IN BROOMFIELD AND EXPANDING!Be a part of a nationwide movement to end the stigma, fill the gaps and bring greater innovation to mental health. About Ellie:Ellie Mental Health is a highly successful mental health multi-clinic organization structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. We provide administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing & collections, semi-flexible schedules and even CEU programs.  Ellie strives to lower the administrative aspects of providing care to the absolute minimum, so our practitioners have more time to focus on what they love - serving clients! We want our people to be happy because happy therapists do better work and provide better client care! Other clinics may have some similar approaches to these things, but Ellie has found the way to do it all and is bringing  our innovative approach to the nation. Who we are looking for:We are seeking a hands-on, high-performing, and compassionate leader who has vision and passion to fill mental health gaps in our community.  As Clinic Manager of Outpatient Mental Health Services, you’ll partner with us and co-lead this mission by:

• Building and running a successful practice, as measured by the quality and reach of care we provide
• Staying connected to patient care through an appropriate personal caseload set by you
• Building and cultivating a culture of purpose, authenticity, humor, compassion, creativity, acceptance, and determination
• Building & leading an incredible team of therapists
• Building out and growing a second clinic location

Position Overview:Clinic Manager—Ellie Mental Health
The Clinic Manager (CM) is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits clinical staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner and/or Clinic Director.

Required Skills/Abilities:

• Master’s Degree or higher education in mental health discipline
• Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.)
• Strong leadership, problem-solving, and executive skill sets
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong working knowledge of state requirements regulating mental health practice
• Working understanding of human resource principles, practices, and procedure
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
• Comfortable or able to quickly learn Mac computer operating systems
• Adept at learning and navigating Electronic Health Record systems

Reporting & Supervision: 

• Clinic Manager reports to Clinic Owner 
• Clinic therapists report to Clinic Manager

Tasks & Responsibilities:Hiring, Training, and Staff Management 

• Oversee the hiring process for all therapists at their clinic
• Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable to meeting performance expectations
• Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed
• Manage basic clinic Human Resource tasks

Supervision and Consultation

• Minimum interval for licensed provider: One hour once monthly 
• Minimum interval for unlicensed provider: One hour twice monthly 
• Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices
• Provide clinical oversight to clinic’s Mental Health Practitioners