HR Shared Services Coordinator

Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more atcirrusaircraft.com.

Job Summary

The HR Shared Services Coordinator is responsible for providing centralized human resources support to employees and managers across the organization. This role plays a key part in ensuring the efficient delivery of HR services including employee data management, payroll processing, benefits administration, and employee inquiries. The HR Shared Services Coordinator will also contribute to process improvement initiatives and ensure compliance with organizational policies and legal regulations.

Duties and Responsibilities/Essential Functions

Employee Data Management:

• Maintain and update employee records in HR systems, ensuring data accuracy and confidentiality, including processing terminations, uploading documents, and approving scheduling, manager, or badge changes.
• Oversee employee lifecycle processes, including onboarding, transfers, and offboarding.
• Collaborate with HR teams to ensure data consistency and compliance with legal requirements.
• Process employment verifications.
• Schedule employee check ins and support HRBP’s when needed.
• Organizational chart administration.
• Coordination of our corporate recognition program

  HR Service Delivery:

• Serve as the first point of contact for employee inquiries regarding HR policies, procedures, and benefits. Provides back up coverage to the front desk as needed.
• Provide support through multiple channels (email, phone, HR portals) to resolve employee issues efficiently.
• Escalate complex cases to HR Generalists, HRBP’s or management when necessary.

Compliance and Auditing:

• Ensure that all HR processes comply with federal, state, and local employment laws.
• Support internal and external audits by providing necessary documentation and reports.
• Assist with maintaining up-to-date knowledge of employment laws and regulations.
• Manage I9 verification process/employment verifications while maintaining HR records.

Process Improvement and Automation:

• Identify opportunities for process optimization and automation within HR Shared Services.
• Participate in the implementation of new HR systems or enhancements to existing platforms.
• Develop and maintain clear and consistent documentation for HR processes.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Human Resources, Business Administration, Human Services or related field.
• Prior experience in HR Operations, shared services or payroll
• 2-4 years of experience in HR operations.
• PHR, SHRM -CP Certification preferred
• Ability to demonstrate sound judgement and effective communication skills (written and verbal).
• Ability to effectively manage stress, including competing work demands and multiple projects at the same time.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies: 

• Drives Results: Consistently achieves results, even under tough circumstances.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.

Our Benefits: Cirrus provides a range of exci