Business Systems Analyst

ECS is seeking a Business Systems Analyst to work in our Redstone Arsenal, AL office.  Please Note: This position is contingent upon contract award.

 

ECS is seeking an experienced Business Systems Analyst to join our Enterprise Security Operations Center (ESOC) team supporting the FBI. As a Business Systems Analyst, you will work closely with stakeholders to analyze and optimize business processes and systems, with a focus on security and risk management. You will use your analytical and problem-solving skills to identify areas for improvement and develop solutions to enhance the efficiency and effectiveness of our security operations.

 

Key Responsibilities:

• Analyze business processes and systems to identify areas for improvement and opportunities for cost savings
• Work with stakeholders to understand business needs and develop solutions to meet those needs
• Develop and maintain process documentation, including procedures, work instructions, and flowcharts
• Conduct process mapping and analysis to identify areas for improvement and opportunities for automation
• Collaborate with technical teams to develop and implement solutions to optimize business processes and systems
• Conduct cost-benefit analysis and ROI analysis to determine the feasibility of proposed solutions
• Develop and maintain relationships with stakeholders to ensure that business needs are met and that solutions are implemented effectively
• Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of security operations
• Develop and maintain metrics and dashboards to measure the performance of security operations
• Collaborate with the SOC team to develop and implement security procedures and policies

Working Conditions:

• This position will require working in a fast-paced environment with multiple priorities and deadlines
• The Business Systems Analyst will be required to work closely with stakeholders, including security analysts, incident responders, and threat intelligence analysts
• The Business Systems Analyst will be required to maintain a high level of security awareness and be able to identify and mitigate security risks
• The Business Systems Analyst will be required to work in a team environment and be able to communicate effectively with team members and stakeholders.

Qualifications

• Top Secret clearance with the ability to obtain SCI with CI Polygraph
• Bachelor's degree in Business Administration, Computer Science, or related field
• 3-5+ years of experience as a Business Systems Analyst or in a related role
• Experience working in a Security Operations Center (SOC) or similar environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Knowledge of business process improvement methodologies, such as Six Sigma or Lean
• Experience with process mapping and analysis tools, such as Visio or Lucidchart
• Familiarity with security procedures and policies, including NIST and ISO 27001
• Strong understanding of business systems and technology, including network security, incident response, and threat intelligence