Southwest Care Center employees can answer yes to these 3 questions: 

1. Do you want to make a difference? 
2. Do you believe everyone is entitled to quality healthcare? 
3. Do you desire to serve the underserved in your community? 

For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/Hep C treatment, testing and other services within our communities. 

Southwest Care Center is currently seeking a full-time Community Health Worker-Population Health. This role supports all locations but will be based out our Albuquerque clinic therefore, candidate must reside in the local market area of Albuquerque or Santa Fe, New Mexico. 

Position Details: 

Under the direction of the Director of Quality Assurance & Population Health, the Community Health Worker – Population Health delivers culturally appropriate health education, information, and support to patients and families. In addition, they assist patients in accessing necessary care, offer informal counseling and guidance on health behaviors, advocate for individual and community health needs, and provide direct services such as screenings. This role is essential to improving patient outcomes, safety, and experience while ensuring compliance with Southwest Care Center’s Standards of Care.  

Position responsibilities include but not limited to: 

• Utilizes effective communication and interpersonal skills to provide information, education, and support to patients. 

• Educates patients by explaining physiological processes, signs and symptoms of disease, diet / nutrition options, management of normal life activities, and provides resources for services and support (including financial assistance.)  

• Refers to applicable community programs and resources for assistance. 

• Screens patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager. 

• Performs accurate charting in medical record in accordance with established SCC policies and procedures. 

• Provide assistance to nurses and providers as needed. 

• Maintain exam rooms and work areas (i.e., keeping well‐stocked, orderly, and clean.

• Disinfect exam tables between patients as per infection control policy.

• Perform phlebotomy/fingerstick as permitted by training. 

• Administers injections according to position requirements and as trained. 

• Perform procedures, as ordered, and trained. 

• Able to accurately make/cancel/reschedule appointments in the appointment system. 

• Able to follow‐up on appointment to determine patient compliance and contact patients to reschedule (no‐show poli