Internal Communications Manager

Oak Hill has been enhancing the lives of people with disabilities since 1893! We invite you to join our team of highly committed professionals. Founded in 1893 by trailblazer and visionary, Emily Wells Foster, Oak Hill has over 129 years of experience providing the highest quality services to people with varying disabilities. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.


Internal Communications Manager
Oak Hill is looking for a journalistic-minded, highly organized Internal Communications Manager to help ensure that our employees are informed, engaged, and connected – to the organization, our mission, and each other.


As a key contributor to our growing internal communications strategy, you’ll help clearly articulate our mission and values as we drive an inclusive culture of caring and collaboration. If you’re a passionate storyteller with the ability to bring clarity to complex situations, we’d love to hear from you.


Why This Role Matters

This is a new position within Oak Hill’s Communications team, which is itself a growing function at the organization. Reporting to the Senior Director of Communications, you will play a vital role in shaping and implementing our internal communications efforts as we redeploy our intranet, break down silos, and engage decentralized employees who spend most of their time hands-on with the individuals we serve.


This Role Might Be for You If You:

Are ready to grow into greater ownership of communications work and are a high-performing communicator with 3–5 years of experience.


Want to make a real difference. You’ve previously worked in non-profit or are eager to bring your skills to a mission-driven setting.


Think beyond the surface. You ask insightful questions, challenge assumptions, and help teams connect the dots in ways they hadn’t considered.


Are a natural storyteller. You turn information into engaging visual, written, and spoken narratives that bring people together and build understanding.


Understand the power of an intranet. You know how to maintain an organized, user-friendly platform that enhances – not complicates – communication.


Have experience reaching decentralized, hands-on employees. You can effectively engage a workforce where most people don’t sit in front of a screen all day.


Have supported or helped lead communication campaigns, projects, or cultural improvement efforts (preferably organization-wide).


How You’ll Make an Impact

Manage the intranet (SharePoint) for Oak Hill and our affiliates, ensuring it remains an organized, useful, and engaging resource (approximately 50% of your time).


Develop engaging content to support what employees want and need to know.


Help shape a strategic internal communications calendar that aligns with key announcements, initiatives, and employee deadlines.


Support departments as the primary point of contact for internal communication requests or inquiries.


Collaborate with leadership and stakeholders to ensure internal communications align with business objectives and organizational values.


Provide communication support for key internal events, including town halls, leadership updates, and program milestones.


Monitor and measure the effectiveness of internal communications through feedback and data analysis.


What You Bring

3-5 years of experience in internal communications, corporate communications, or a related field.


Storytelling expertise. You craft compelling narratives that engage employees across different formats.


Strong collaboration skills. You build meaningful relationships with leaders and employees at all levels.


Intranet experience. You understand both the strategy and mechanics of managing an intranet, ideally within a Microsoft ecosystem (SharePoint, Teams, etc.).


Excellent organizational and judgment skills. You can juggle multiple projects, meet deadlines, and adapt to shifting priorities.


Reliable transportation. (We frequently visit program sites throughout the state.)


A bachelor's degree in Communications, Journalism, Marketing, or a related field.


(We recognize that experience comes in diverse forms, and we encourage you to apply even if you don’t meet all these criteria.)


Why Oak Hill?

Oak Hill is the largest private provider of disability services in Connecticut, with 130+ years of experience serving individuals with disabilities. People are at the heart of everything we do, and you’ll benefit from:


Hybrid work flexibility from our Hartford office.


Affordab