Support Services Team Leader

Job Description

Functions/acts as a work leader in the Support Services department to coordinate workflow in one or more of the following areas: Technical Services, Accessioning, Specimen Management and Referrals, data entry, results transmissions, customer services, switchboard, and administration.

Responsible for reviewing and assigning work.

Researches, troubleshoots, and follows-up on customer inquiries and problems. Troubleshoots and assists department employees in resolving problems.

Keeps supervisor informed.

Trains employees.

Performs administrative duties as assigned by Supervisor.

The work schedule for this position is Monday to Friday 8:00 pm to 4:30 pm.

Requirements

High School Diploma or equivalent; Associates preferred

Prior leadership experience a plus

Excellent communication skills; both written and verbal

High level of attention to detail with strong organizational and prioritization skills

Strong critical thinking skills with the ability to make decisions in a fast paced environment

Thorough knowledge of customer services procedures and operations

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.  For more detailed information, please click here. 

Labcorp is proud to be an Equal Opportunity Employer:

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