Community Empowerment & Opportunity - Operations Manager

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding. 

Guiding Principles (We believe…)  

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives.  

• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents.  

• People can offer meaningful insights into both personal experiences and how systems around them function.  

• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.  

Values (How we work)  

• Dignity: We actively respect our individual colleagues and people in the community.  

• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.  

• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.  

• Accountability: We are transparent and honest about our plans, our actions, and our results.  

• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Essential Functions 

• Manage and implement risk and safety, IT and Fleet management workflows to meet objectives set by the Deputy Executive Director of Operations. 

• Ensure that the internal operations of the office are running efficiently and in line with both City rules and regulations as well as funder requirements.  

• Manage and monitor the department’s fleet of vehicles, including planned maintenance and staff usage. 

• Ensure that the agency has timely and accurate inventory tracking to meet asset management and quality controls of the organizations procured goods. 

• Ensure that the agency has timely and accurate Safety Reporting and manage and serve as chair of a compliant Safety Committee in life with City rules and risk aversion.  

• Build teamwork and “support-first” mindset for the Operations unit while upholding agency policy and procedures for effective support services equitably across all units and employees.  

• Manage the office telephony program including mobile device support and distribution in line with the Office of Information Technology (OIT) policies and protocols.  

• Troubleshoot issues and errors experienced by the Operations unit or operational-related issues within any unit as they arise. 

• Liaise with the OIT regularly.  

• Other duties as assigned.  

Competencies, Knowledge, Skills and Abilities 

• Experience managing IT systems and processes.