Operations & Business Management Manager

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Here is what you need to know about the job:

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The Operations & Business Management Manager will play a key role in driving operational efficiency and supporting business initiatives. This position will be responsible for optimizing workflows, improving processes, and ensuring seamless execution across business functions. The role provides both strategic and administrative support, coordinates cross-functional teams, manages key projects, and streamlines decision-making processes.

Success in this role requires strong problem-solving skills, operational expertise, attention to detail, and the ability to work independently while maintaining a global business perspective.

Key Responsibilities

Operational & Business Support

• Act as a key support to the SVP – Business Operations, handling both strategic initiatives and operational execution.
• Take ownership of the day-to-day and week-to-week business operations, ensuring continuity, efficiency, and overall management of key functions.
• Oversee business process optimization, identifying areas for improved workflow efficiency and implementing best practices.
• Develop and maintain standard operating procedures (SOPs) to improve internal processes and enhance organizational effectiveness.
• Maintain issue tracking and prioritization, ensuring critical business matters are addressed and escalated as needed.
• Collaborate with cross-functional teams across various time zones to align on key operational initiatives.
• Establish and monitor key performance indicators (KPIs) to assess operational performance and drive continuous improvement.

Project & Stakeholder Management

• Oversee business projects, ensuring alignment with organizational goals and timely execution.
• Track milestones, deliverables, and follow-ups to ensure smooth operations and accountability.
• Act as a liaison between leadership, business functions, and global teams to improve operational alignment and efficiency.
• Identify and mitigate operational risks, ensuring proactive issue resolution.

Business Process Improvement & Decision Support

• Provide data-driven insights and reporting to support strategic decision-making.
• Analyze operational challenges and propose solutions to enhance efficiency, productivity, and cost-effectiveness.
• Support leadership in budgeting, forecasting, and resource allocation to drive business performance.
• Assist in preparing business reviews, executive presentations, and reports for senior leadership.
• Lead process automation initiatives and integrate technology-driven solutions to enhance operations.

Qualifications & Key Traits

• 10+ years of experience in business operations, process optimization, or project management, preferably within the apparel industry or a similar fast-paced environment.
• Bachelor’s or Master’s degree in Business Administration, Operations, or a related field.
• Proven ability to manage and improve business processes, workflows, and operational efficiency.
• Strong analytical skills with the ability to interpret data and provide strategic insights.
• Experience managing KPIs, performance metrics, and process automation initiatives.
• Proficiency in AI-driven tools and automation to improve efficiency, streamline workflows, and enhance decision-making.
• Highly organized with the ability to manage multiple priorities and projects simultaneously.
• Tech-savvy, with proficiency in Microsoft PowerPoint, Excel, and business intelligence tools.
• Effective communicator, skilled in presenting complex operational data in a clear and actionable manner.
• Collaborative leader, able to influence without direct authority and work across departments.
• Adaptable and proactive, with a startup mindset that thrives in a fast-moving environment.

Compensation/Benefits:

• The approximate annual base salary range for this position is $110,000.00 - $125,000.00, which can vary based on role requirements, skill set, and years of experience.
• Comprehensive benefits package including Medical, Dental, Vision, PTO, and company holidays.

Important Notice: Fraudulent Communications:  It has come to our attention that there are people posing as representatives of Li & Fung. These imposters may offer false opportunities including fake employment offers and other fraudulent opportunities by email or other means of communication. Please beware of such fraudulent communications