Sr. Manager, Program Management

Company Description

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

Today's business environment is complex. Experian Decision Analytics turns challenging situations into decisions through three core areas of expertise: analytics, decisions, and identity and fraud. The combination of these products, along with our industry and business experience, helps us solve real-world problems for lenders, financial institutions, and other companies and institutions worldwide.

As a thought-leading organization, it is important that we communicate our vision to clients, employees, and a myriad of other partners so they understand where we are going and how we are advancing our big data and analytics capabilities across industries.

Job Description

As the Sr. Program Manager, you will play a critical role in executing and operationalizing high impact strategic initiatives, driving the planning and coordination of daily activities with cross-functional stakeholders across the organization. As the Client Operations and Data Office Program Manager will report to the EVP, Data Office, Ops, and Governance

Additional responsibilities will include:

• Oversee multiple high-priority, cross functional innovation projects across Client Operations, Data Office, Product, Engineering, Legal, Sales and Marketing teams

• Required to lead projects with some client-facing responsibilities

• Managerial responsibilities related to the program management role

• Manage the program-level execution of work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies

• Champion and manage new initiatives to completion to improve and streamline operational processes and maximize system resources

• Resolve complex problems that have implications beyond your own area

• Work proficiently at both the strategic aspects of a project

• Lead Jr. Program Managers, if needed to drive program deadlines and deliver products to market

• Perform business process redesign, change management, current state assessments and future state roadmaps.

• Move fluidly from the big picture to details and enable the engineering teams to deliver complex and strategic cross-functional phases, often.

• Resolve communication challenges and develop relationships with stakeholders at all levels.

  As the Program Manager, you will play a critical role in executing and operationalizing high impact strategic initiatives, driving the planning and coordination of daily activities with cross-functional stakeholders across the organization. As the Client Operations and Data Office Program Manager will report to the EVP, Data Office, Ops, and Governance

  Additional responsibilities will include:

• Oversee multiple high-priority, cross functional innovation projects across Client Operations, Data Office, Product, Engineering, Legal, Sales and Marketing teams

• Required to lead projects with some client-facing responsibilities

• Managerial responsibilities related to the program management role

• Manage the program-level execution of work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies

• Champion and manage new initiatives to completion to improve and streamline operational processes and maximize system resources

• Resolve complex problems that have implications beyond your own area

• Work proficiently at both the strategic aspects of a project

• Lead Jr. Program Managers, if needed to drive program deadlines and deliver products to market

• Perform business process redesign, change management, current state assessments and future state roadmaps.

• Move fluidly from the big picture to details and enable the engineering teams to deliver complex and strategic cross-functional phases, often.

• Resolve communication challenges and develop relationships with stakeholders at all levels.

Qualifications

What your background looks like

• 10 years of Program Management experience

• Bachelor's degree is required, MBA or MIS

• Experience with executive status reporting and facilitating steering committee meetings is required

• Big Four Consulting experience

• Experi