Clinical Case Manager

Job Title: Clinical Case Manager – Home Study & Post Release Services

Department/Program: ORR

Reports to: Clinical Supervisor

Work location: Federal Way/Hybrid 

FLSA status: Non-exempt/hourly

• Nonviolence - being safe and doing the right thing 
• Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others  
• Social Learning - respecting and sharing ideas of our teams 
• Democracy - shared decision making whenever possible 
• Open Communication - saying what we mean and not being mean when we say it 
• Social Responsibility - everyone makes a contribution to the organizational culture 
• Growth and Change - creating hope for our clients and ourselves 

Job Summary:

Home Study & Post Release Services provides case management services to unaccompanied immigrant children and youth released from federal custody. The goal of the Clinical Case Manager is to achieve family stabilization and to equip families with the information, skills, and confidence to utilize and access medical, legal, mental health, educational, and other community resources that are essential for adjustment and integration into the United States. The main objective is for the families to be self-efficient and independent.

The Clinical Case Manager will be responsible for 3 cases at a time with weekly in-person visits at the client’s home for the first 2 months of a case, followed by monthly in-person visits for the remaining 4 months of a case. Generally, each case has a 6-month span. This position primarily requires frequent local travel with potential, occasional national travel

Duties and Responsibilities:

• Provide weekly home visits to achieve family stabilization.
• Assess safety, appropriateness of child/youth’s placement, and sponsor’s fit as the caretaker.
• Conduct comprehensive age-appropriate assessments to ensure basic needs are met and provide the tools and resources for families to thrive and succeed in their community.
• Provide ongoing case management and conduct ongoing assessment of child/youth and family’s needs in the following areas: appropriateness of placement, safety, education, health, mental health, legal/immigration proceedings, substance use, independent living, juvenile/criminal justice, and child/youth enrichment activities.
• Provide trauma-informed crisis interventions directly, as appropriate, and necessary, or connect family to third-party resources and services to ensure child/youth’s safety, care, and well-being
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices. 
• Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.

Competencies: (Competencies are the abilities and qualities a person needs to be successful in this job)

• Communicate clearly and effectively, orally and in writing in English and Spanish
• Applicable federal and state laws
• Administer policies, procedures and programs
• Interpret information, utilize critical thinking and explain concepts to others
• Maintain effective working relationships with agency employees at all levels and the general public
• Define and resolve moderately complex problems
• Able to hold each other and yourself accountable to all indi