Program Coordinator NY

The Program Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Program Coordinator is to oversee and manage the operations of a Day Program to support individual’s/program participants with an intellectual disability/mental health reach their goals, valued outcomes, develop skills and provide support as required with day services by operating a Group Day Support Program. The position is responsible for maintaining a safe, supportive, and therapeutic environment which fosters growth and rehabilitation and facilitates the development of independent and self-help skills of the individual. The Program Coordinator is responsible for training, planning, supervising and coordinating the services and interaction of the staff, support staff and managerial staff as well as ensuring compliance with state and federal regulations.

ESSENTIAL RESPONSIBILITIES:

1. Supervise and manage the day-to-day operations of Day Program and responsible for managing, planning, supervising, and coordinating the work of Site Supervisors. Effectively communicate and support the organization’s mission, vision, and values.
2. Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance.
3. Prepares and submits all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.
4. Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plans to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance.
5. Primary contact for Support Coordinators regarding programming questions, tour, and trial referrals for admission information and for families and individuals along with making a recommendation of the appropriate program, communication dispositions of potential of intakes.
6. Communicate regularly with Support Coordinators, family members and community partners as necessary and directed and oversee the development and implementation of Person-Centered Plans, timely completion of Person-Centered Reviews,
7. Ensure and track staff Program Specific Training for staff compliance and that staff are adequately trained to implement individual full care plan. Supervise the maintenance of assigned staff records regarding PPD’s and training certification. Train new hires and provide an orientation, to ensure that the staff is clear about their responsibilities.
8. Responsible for physical plant of the facility, which include daily morning walk-throughs of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items. Follow Maintenance Request Procedures and follow up to secure maintenance and repair services, as needed, as well as ensure that furnishings are appropriate, sufficient, and in good condition.
9. Manage and arrange admissions and/or discharges and will work closely with intake, program staff, family members, and agency representatives in effectively coordinating these processes.
10. Ensure payroll is completed for direct reports and oversee and monitor management to ensure all respective workforce payroll is completed.
11. Ensure that staff a