Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

BD’s Americas HR Associate Service Center (ASC) has an ongoing requirement to manage key initiatives to support the business needs and requirements and other duties as assigned to support the team and the organization.  The team’s work is focused on customer experience, saving BD money, offering flexibility to associates and simplification and harmonization of existing processes and solutions.  

The Sr. Project Manager will be responsible for the successful oversight, management, governance, and delivery of projects for the ASC working closely with our operation teams at Genpact, BD GPO’s, COE’s, and external vendors.  This role will serve as the key contact for the projects responsible for workplans, task completion, coordination across all groups for the full lifecycle of the projects (planning, requirements gathering, development, implementation, and hyper care). There will also be focus on Organization Change Management (OCM) and Communications that will need to be managed for the projects to be successful.  Governance over key activities and solutions will also be a focus in the future.

This project manager position will report to the Associate Director of Operational Excellence within the Americas Service Center and will be working on projects sponsored by the Senor Director of the Americas Service Center.

Engagement

• To be the central point of contact for the Projects at a day-to-day project level and responsible for the articulation of the project strategy and framework to teams that will be working on the project

• Responsible for documenting the agreed business requirements (at a high-level) as a means of initiating new requests and finalize the detail business requirements and communicate them to the vendor delivering the solution

• Coordinate with all teams (ASC Operations, COE’s, IT&S Partners, HRIS team and Vendors)

• Communicate timeline and priorities to all parties involved in the project.

• Serve as a governance role on key activities/tools for the ASC and BD

Deployment Activities

• Develop project charter in alignment with sponsor and stakeholder objectives, enterprise and HR priorities and goal, ensure acceptance of charter by steering committee/sponsor(s)

• Establish project governance framework and lifecycle in accordance with HR PMO best practices including status reporting to all stakeholders.  Successfully scale and tailor project delivery approach to meet the needs of the specific project, considering budget, complexity, schedule, and risk factors

• Develop project plan and resource needs, resource load plan, and work with stakeholders to assign/obtain needed resources for project success.

• Conduct stakeholder analysis, business impact analysis, and plan engagement, communications, and training activities to ensure effective communication and adoption throughout the project lifecycle

• Identify, manage, and escalate issues and risks to the HR Program Management Office and Sponsors/Stakeholders and assist with closure and/or mitigation

• Lead resources assigned through various project lifecycle phases, build team morale, ensure various resources understand their roles and responsibilities and assist with knowledge transfer as needed

• Work with business subject matter experts/process owners and other key stakeholders to review and sign-off deliverables

• Ensure knowledge transfer of system design and configuration to ongoing production support staff and adequacy of post-go-live support plan and resources

• Execute close out project activities including documenting and communicating lessons learned, updates to project plans and templates, and archiving of project records and deliverables.

• Performs other project management duties as assigned and required

• Partner with the business to document complete and robust business requirements and articulate them to TGS (IT&S) and the Vendor

• Approve final designs/