Education Program Manager (EPM) – Patient Financial Access & RCM Informaticist
Ellit GroupsAbout the role
This is a remote position.
About Us
Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes.
Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions.
We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes. Our success is directly tied to our clients’ success.
Key Responsibilities
Curriculum & Content Development
- Design and develop comprehensive, role-based training programs for patient access and revenue cycle teams.
- Create curriculum, course materials, simulations, job aids, and competency validation tools aligned to front-end revenue cycle workflows.
- Translate scheduling, registration, referral, authorization, and financial clearance workflows into structured training content.
- Validate training materials against Epic system build (Cadence, Prelude, eMPA, and related modules) and operational workflows.
- Ensure alignment between clinical, operational, and revenue cycle processes where workflows intersect.
Clinical Informatics & Workflow Integration
- Partner with patient access leaders, revenue cycle teams, finance, and Epic/IS analysts to document, assess, and optimize workflows.
- Serve as a liaison between operational users and Epic/IT teams to ensure accurate system representation of workflows.
- Participate in workflow design sessions, validation exercises, and user acceptance testing.
- Identify gaps between current-state and future-state workflows and recommend process and system improvements.
- Support standardization of scheduling, intake, registration, authorization, and financial clearance workflows across the organization.
Training Program Design & Execution
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Design and deploy structured, role-based training programs for:
- Scheduling (Epic Cadence)
- Referral Intake & New Patient Coordination (CERM workflows)
- Registration (Epic Prelude)
- Prior Authorization (eMPA)
- Financial Counseling and Patient Financial Access teams
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