Director of Strategic Analytics

Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Director of Strategic Analytics. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

Salary

The anticipated salary hiring range is up to $162,792 per year, commensurate with qualifications and experience.

Work Arrangements

Flexibility to telecommute two days a week, with three days on-site at the main headquarters in Long Beach, California.

Premium Benefits

Comprehensive Health, Dental, and Vision Benefits

Generous vacation plan

15 paid holidays a year

Tuition waiver education program (also applies to eligible family members)

Membership in the California Public Employees Retirement System (PERS)

More details here: Comprehensive Benefits Package

Classification

Administrator III

Position Information

The California State University, Office of the Chancellor, is seeking a Director of Strategic Analytics to lead the development of analytic data solutions that support institutional decision-making, planning, and strategic data use. This position partners with Institutional Research & Analyses (IR&A) staff, system and campus subject-matter experts, and system data partners to ensure analytic products are high quality reproducible, well-documented, and ready for executive decision-making and planning.

The incumbent has primary responsibility for curating IR&A data assets and collaborates across IR&A and with key stakeholders in the CSU Chancellor’s Office (CSUCO) to support high quality, relevant, and timely data and information. Led by the incumbent, the efforts of the Strategic Analytics team form a cornerstone of other IR&A analytic work. 

Responsibilities

Under the general direction of the Interim Assistant Vice Chancellor for Institutional Research and Analyses, the Director of Strategic Analytics will perform duties as outlined below:

Data and Analytics Infrastructure for Decision Support:

-Guide the development of IR&A data solutions that support IR&A’s work and alignment with CSUCO and system needs.

-Lead the oversight, coordination, and modernization of IR&A data collections and analytics infrastructure, including the Enrollment Reporting System, Financial Aid Database, course data collections, APDB, and related systems, in partnership with technical and functional stakeholders.

-Manage the lifecycle of IR&A dashboards and reports, including requirements development, building, validation, publish, refresh monitoring, and continuous improvement.

-Lead the development and scaling of forecasting models and scenario tools that support policy, planning, and executive decision-making.

-Review and approve high-impact analytic deliverables for methodological rigor, consistency, and comparability across time and campuses.

Analytics Delivery Standards:

-Lead development and upkeep of analytics standards (methods notes, documentation expectations, change logs, assumptions, and review checklists).

-Establish and maintain reusable templates and shared assets (certified metric specifications, cohort rules, and standard analytic datasets).

-Set expectations for version control and reproducible workflows for analytic code and recurring outputs; require appropriate peer review practices.

-Promote knowledge sharing and continuous improvement to increase efficacy and reliability of analytics delivery.

Governance, Definitions & Data Quality:

-Manage workflows for certified KPIs, cohort definitions, and business rules (effective dates, versioning, and stakeholder sign-off).

-Implement and maintain data validation routines in IR&A data collections (completeness, duplicates, distribution shifts, and year-over-year anomaly checks).

-Coordinate issue intake, triage, and resolution for data quality and definition discrepancies; document root causes and dur