Senior Director, Product Legal

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are seeking an outstanding attorney with 15+ years of experience in product counseling and management to join our dynamic legal team as the Sr. Director, Product Legal. The position will be responsible for leading a global legal team that supports the development, launch and operations of ServiceNow Products and Services, advising on a wide variety of legal matters, including regulatory compliance, licensing and contracting, and counseling business teams on legal risk. 

In addition, this attorney will be responsible for assisting with the training and professional growth of attorneys and legal professionals. The ideal candidate is business oriented, approachable, and can provide exceptional practical legal guidance in a fast-paced, dynamic environment.

• Support and help grow a team of talented attorneys and legal professionals, including Directors and Senior Managers
• Identify and implement process improvements at scale.
• Advise on a variety of complex legal matters, including artificial intelligence and data governance.
• Develop and implement legal processes and ensure teams comply with requirements.
• Be a trusted partner to legal, product, engineering, and other business teams.
• Communicate and interact with leaders of all levels within the company.

 

Qualifications

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• Current member of a state bar.
• 15+ years of relevant experience in a law firm and/or in-house legal department of a technology company.
• Demonstrated history of success in managing and developing both managers and individual contributors, including attorneys and legal professionals.
• Extensive experience with using pragmatic and high judgment thinking in providing legal advice on complex matters.
• Effective communicator with a demonstrated history of partnering and earning trust with senior executives.
• Ability to identify, design and implement programs and policies to help scale a rapidly growing business and legal team.
• Comprehensive understanding of the technology industry, particularly regarding cloud computing and software businesses.
• Highly motivated, with a desire to make a positive impact within a quickly growing organization.
• Effectively manage priorities and goals for a team in a fluctuating and sometimes ambiguous business environment.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

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