Jobs and Careers

Account Specialist

United Statesfull_timeVerifiedPosted 4 Dec 2025

💰 $70,000/yr($60,000/yr – $70,000/yr)

About the role

WHO ARE YOU? You are a sales professional with a consultative selling approach and customer-centric mindset. You enjoy building long-term relationships with key decision makers and identifying product solutions that directly address the challenges they face. WHO ARE WE? We are passionate, innovative, lifelong learners, and creative thinkers working to develop culturally authentic language learning products for K-12 schools and universities. WHAT IS THE ROLE ABOUT? As one of our new Private School Account Specialists, you will be focused on expanding our customer base within assigned K-12 private school accounts. You will drive account growth by managing all related sales activities and providing comprehensive pre- and post-sales support to ensure customer satisfaction and retention by collaborating with other sales and marketing team members. WHY IS THIS EXCITING? We are a growth-minded organization. These roles are part of our on-going effort to continue having a positive impact on students, educators and administrators by providing the support they need.IN THIS ROLE YOU WILL:

Consistently achieve sales goals by winning new business/adoptions and increasing sales within existing accounts.
Develop and maintain a comprehensive and accurate understanding of the VHL digital and print product suite, assigned territory, market and the specific needs of customers.
Successfully use consultative selling and active listening skills to understand customer needs and align product offerings support desired outcomes of the customer to win business.
Bridge communication gaps and create compelling value-added propositions to engage customers and help secure business.
Leverage comprehensive account and product knowledge to develop and present compelling presentations for diverse customer audiences.
Establish and maintain long-term and impactful relationships with educators, current and potential customers.
Effectively and strategically manage and map the assigned territory, develop successful account penetration strategies and employ “smart selling” techniques.
Prepare and present persuasive and targeted sales and training presentations for both print and digital programs to customers.
Proactively identify, follow up on new business opportunities and routinely engage with customers to ensure that issues are satisfactorily resolved.
Proactively and effectively update CRM to understand account activity.
Collaborate with internal sales team members and Marketing, Tech Support, Editorial, Contracts & Proposals teams to recommend and maintain product list for submission.
Build and maintain custom bookstore sites for customers in coordination with the sales team.
Assist in coordinating training, professional development, and sales presentations for private school clients.

YOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE)

Bachelor’s degree minimum.
3+ years of experience in a revenue generating sales role within K12 publishing, ed-tech or related field
Demonstrated track record of consistently achieving and or exceeding sales goals
Strong product and market knowledge to identify opportunities and effectively align solutions to customer needs
Exceptional communication and presentation skills
Experience conducting sales demos/presentations or trainings virtually using video/webinar technologies
Strong prospecting, consultative-selling, negotiation and territory management skills
Strong account management and strategic relationship building skills