Front Desk Administrator - Warmland dental

About Us:

We are a small but busy dental office dedicated to providing exceptional care in a welcoming and supportive environment. We're seeking a motivated and friendly Front Desk Administrator with dental experience to join our team.

Warmland Dental has proudly served Duncan and surrounding communities for many years, offering a complete range of dental services, including general dentistry, implants, CEREC same-day crowns, and full-mouth restoration.

Our highly regarded team of dentists and staff are committed to providing top-notch care and staying current with the latest advancements through continuing education. We take pride in our quality service, as reflected in our 4.9-star rating on Google reviews.

Join us to be part of a dynamic team dedicated to patient care and professional growth.

Schedule:
Details about the work schedule can be discussed during the interview process.

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities, including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services, and much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
• Career development opportunities to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education.
• Opportunities to attend social and CE events to network with dental professionals in your community.
• Work-life balance and flexibility.
• Access to modernized technology to provide optimal oral care to patients.

Key Responsibilities:

• Greet and check in patients with a smile; ensure a lasting positive impression for them.
• Schedule and manage appointments efficiently to optimize the daily schedule with limited gaps.
• Handle patient inquiries, calls, and manage confirmations, amendments, and cancellations.
• Process insurance claims, billing, referral letters, and patient correspondence; manage and maintain patient records and charts.
• Provide exceptional customer service in a fast-paced environment.

About You:

• Minimum 1 year of administration experience; previous dental office experience is required.
• New graduates are welcome to apply!
• Strong communication and interpersonal skills.
• Ability to multitask, stay organized, and maintain attention to detail in a busy environment.
• Clinical background and experience with dental software programs are considered an asset.

How to Apply:
If you're passionate about providing exceptional service and have the skills we're looking for, we’d love to hear from you! Please send your resume outlining your experience to officemanager@warmlanddental.com.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only those suitable will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis, and your request will be responded to as soon as possible.