CRM Project Leader - Data Integrations and Governance

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

CRM Project Leader – Data Integrations and Governance (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
 

As an Global CRM Project Leader – Data Integrations and Governance you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

How you will make an impact

• Address relevant business needs through both individual and team-oriented projects.
• Collaborate with global business stakeholders and cross-functional teams to deliver user-friendly solutions within Salesforce.
• Document pain points from current processes and help to solve impediments with the help of the CRM team
• Analyze data to find any trends or gaps in processes and propose solutions to resolve
• Build a sound foundation of Salesforce architecture and assist with functional work as interested
• Educate end-users of the platform on new functionality and help upskill new team members on the project.

Your Skills and Expertise 
 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher AND 5 years of CRM ( Salesforce) experience

OR

• High School/GED and 9 years of CRM ( Salesforce) experience

AND

• Experience with use of Agile Methodology and Microsoft office applications.

Additional qualifications that could help you succeed even further in this role include:

• Salesforce Admin Certification
• ERP source systems experience
• Cross-team collaboration and stakeholder management , especially with master data groups tied to S4 deployments.
• Exposure to data integrations connecting Salesforce to third-party data tools like Snowflake for customer and/or product ingestion
• Partnering with off-shore CRM IT resources to deliver system enhancements.
• Experience with customer onboarding methods and processes.
• Ability to troubleshoot issues related to Salesforce Case Management
• Excellent communication skills.
• Ability to work productively in a team setting and as a self-starter.

Work location:

• Remote

Travel: May include up to 5% - Domestic/ International Travel

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.