Senior IT Engineer

Company Overview

Zinkworks is a technology-driven organisation supporting approximately 180 internal users across a range of cloud-based platforms. Our IT operating model combines trusted outsourced IT partners with a strong internal focus on cloud security, governance, and continuous improvement.

We are seeking a Senior IT Engineer (Cloud, Security & Governance) to play a key role in delivering internal IT projects, strengthening cloud security and governance, and supporting compliance initiatives such as ISO 27001 and NIS2.

This role is suited to an experienced engineer who enjoys hands-on delivery, takes ownership of initiatives, and is motivated to grow into broader governance and oversight responsibilities over time. This is not a helpdesk-only role; while operational support exists, the primary focus is on project delivery, cloud improvement, and structured governance implementation.

Role Purpose

The Senior IT Engineer will work closely with the VP of Information Systems and third-party providers to deliver internal IT and cloud initiatives, address security and governance gaps, and help mature Zinkworks’ IT and compliance posture.

The role combines hands-on technical execution, project ownership, and practical governance implementation. It requires a self-motivated engineer who can identify work proactively, progress tasks independently, and drive initiatives through to completion.

Key Responsibilities

IT Projects & Internal Delivery

• Take ownership of internal IT and cloud projects from definition through to implementation.

• Identify gaps in cloud security, access management, and configuration, and deliver targeted improvements.

• Oversee and support user onboarding/offboarding, access provisioning, and device lifecycle processes in line with defined standards.

• Work with internal stakeholders to gather requirements and translate them into effective technical solutions.

• Coordinate project delivery with third-party IT providers where required.

Cloud Systems Governance & Documentation

• Maintain a comprehensive and accurate view of cloud platforms, including Microsoft 365, Azure, AWS, Google Workspace, and other SaaS applications.

• Map accounts, permissions, and configurations, identifying security and compliance gaps.

• Create and maintain cloud governance documentation, including:

  • System ownership and responsibilities

  • Access control policies and procedures

  • Configuration and change management standards

  • Data retention, backup, and recovery procedures

• Establish procedures for ongoing governance, monitoring, and reporting.

• Implement and evolve the Cloud Governance Framework in line with agreed standards and organisational direction.

IT Operations & Vendor Coordination

• Act as a senior internal point of contact for IT-related matters.

• Liaise with and manage third-party IT providers, ensuring work is delivered to agreed standards.

• Actively prompt, follow up, and validate vendor work rather than simply forwarding requests.

• Maintain IT asset registers and software licensing records.

Security, ISO 27001 & Compliance Support

• Contribute to the implementation and ongoing maintenance of the ISMS aligned with ISO 27001.

• Support risk assessments, access reviews, control implementation, and evidence gathering.

• Help define and document security controls covering authentication, MFA, encryption, and data protection across cloud systems.

• Support internal and external audits and track remediation actions through to closure.

Continuous Improvement & Collaboration

• Proactively identify opportunities to improve IT, cloud, and security processes.

• Introduce structure and repeatability into IT operations and project delivery.

• Work closely with the VP of Information Systems on priorities, projects, and roadmap delivery.

• Provide clear and regular updates on progress, risks, and issues.

Experience