Sr. Implementation Lead

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual… 
To join our team as a Technical Delivery Manager in our Professional Services team.  We are seeking a Delivery Manager to deliver technical software projects to our clients.  You will join a team of highly skilled project managers who are responsible for successfully implementing the CLEAResult platform suite for new/migrating clients, accelerating the time to delivery/value.  As a Delivery Manager, you will work with a cross functional team (business and technical) within CLEAResult to understand client business requirements, migrate historical data, configure the application, and deliver training and onboarding for new/migrating clients. 

Prefer candidates based in MD, PA, NJ, DC or VA to attend in person client meetings.

For this opportunity, you’re a great fit if you can…

• Lead multiple concurrent implementation projects, ensuring alignment with platform strategy and client needs

• Provide mentorship and guidance to Implementation Consultants on complex configurations and delivery challenges

• Act as the primary relationship lead for designated high-impact clients

• Coordinate across project teams and shared services to ensure resource alignment and delivery consistency

• Monitor project health, manage risks, and ensure adherence to platform standards and compliance requirements

• Review implementation deliverables to ensure feasibility, completeness, and alignment with business goals

• Lead retrospectives and post-mortems to drive continuous improvement

• Contribute to the evolution of implementation methodology and internal knowledge base

• Coach team members and lead internal training sessions to support onboarding and skill development

In this exciting career opportunity, you will have…

• 8–12+ years of experience in implementation, consulting, or project leadership roles

• Strong background in enterprise delivery, stakeholder management, and cross-functional coordination

• Experience leading teams in a SaaS or professional services environment

• Advanced knowledge of implementation methodologies and SDLC

• Ability to manage multiple projects and teams in a matrixed environment

• Strong communication and executive presence

• Proficiency with tools like Jira, Smartsheet, or similar platforms

• Analytical mindset with a focus on problem-solving and continuous improvement

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or related field

• Experience in a hybrid professional services environment

• Certification in project management (e.g., PMP, PRINCE2) or agile practices (e.g., Scrum Master)

• Familiarity with customer engagement frameworks and enterprise account management strategies

Target Compensation:

$135,000 / year

Compensation Range

$131,900.00 - $197,800.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer