Growth Engineer - Demand Generation team
GorgiasAbout the role
We believe conversations will become the #1 way to shop.
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.
Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.
To win, we focus relentlessly on:
Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.
Join us to make Conversational Commerce real.
✨ Why this role matters
At Gorgias, we’ve built a demand generation engine that’s more than just marketing. It’s a fusion of data engineering, automation, and applied AI to find and activate the right leads at scale.
We’re looking for a Marketing Growth Engineer to join our Operations Intelligence squad and help us build smart, scalable systems that power revenue growth. You’ll extract and enrich data, build internal apps, integrate AI workflows, and plug into real-world business problems.
This is a great opportunity for someone who’s technically capable, business-minded, and excited to move fast in a lean team that values curiosity, collaboration, and experimentation.
🧠 The Team You'll Join
The Demand Generation team at Gorgias is split into two squads:
Marketing Intelligence: Focused on experiments, campaign execution, messaging, and growth insights (you’ll collaborate with Calvin and Rory).
Operations Intelligence: Builds and maintains the infrastructure, workflows, and automations that drive lead generation, enrichment, segmentation, and outreach (you’ll work with Guillaume, Victor, and Gonçalo).
We partner closely with non-technical teams to enable self-service tools, enrich company and contact data, and activate high-intent leads across multiple channels.
🛠 What You’ll Be Doing
Enrichment at scale: Extract company and contact data using APIs (e.g., Shopify, Apollo, PhantomBuster), clean it via automated SQL workflows, and enrich it using LLMs and heuristics.
Internal tooling: Build apps and workflows in Retool to help marketing and sales teams autonomously launch experiments, enroll contacts, and activate data.
AI & workflow automation: Integrate LLMs to extract metadata (e.g., industry tags, personas, job functions) from unstructured sources like website descriptions or job titles.
Signal-based targeting: Surface high-intent buying signals (e.g., new hires, tech stack changes, CX job postings) and feed them into outbound engines.
Data pipelines: Maintain and improve ETL processes that support data quality, freshness, and usability across Gorgias growth systems.
Cross-team collaboration: Work closely with marketing, content, and revenue teams to connect their strategy to the right data and systems.
💡 Projects You Might Work On
Create a persona classifier using AI and internal heuristics to group contacts into CX-relevant roles for segmentation.
Build a copywriter engine that plugs AI-generated content into cold outreach based on real-time lead attributes.
Design a signal aggregator that consolidates job posts, tech stack installs, and web activity into actionable alerts.
Improve our internal activation app to make it easier for non-technical teams to trigger enrichments, enrollments, and contact sequences.
🧰 Our Stack
Data ingestion: Airbyte, Segment, Fivetran
Warehouse: BigQuery
Transformations: dbt
Internal tools: Retool
Activation: Hightouch, Segment, Cargo
Outreach:
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