Engineering Regional Director

Company Description

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

The Regional Engineering Director provides strategic guidance to Resort Engineering leadership, ensuring the successful implementation of Corporate Engineering standards. This role fosters operational excellence, regulatory compliance, guest satisfaction, and innovation across assigned properties in multiple states or regions.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally, the individual must embody and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

Essential Duties and Responsibilities

• Supports the implementation of Corporate Engineering’s strategic vision in partnership with Resort Engineering leadership for assigned resorts.
• Travels to assigned resorts, including those outside of Florida, to assess and support the Engineering departments.
• Conducts inspections, property visits, and on-site assessments to ensure compliance with corporate standards.
• Builds and maintains strong partnerships with external vendors, contractors, and regulatory authorities.
• Engages in project management across multiple disciplines, addressing engineering tasks identified through findings or assigned responsibilities.
• Leads, guides, and mentors Resort Engineering leadership, fostering a culture of innovation, collaboration, and excellence while maintaining accountability.
• Collaborates with Resort Engineering leadership to develop and enforce safety protocols, ensuring a secure environment for team members, owners, and guests.
• Offers technical expertise and provides guidance on best practices for maintaining resort machinery, equipment, and systems.
• Extracts and analyzes data from resort operations software to deliver actionable insights that support strategic management and drive performance improvement (HotSOS, Medallia, and dashboards).
• Monitors emerging industry trends and integrates best practices to drive continuous improvement in engineering operations.
• Complies with all CFI/Westgate Resorts policies and procedures.
• Represents Westgate Resorts in a professional manner through appearance, dress, and behavior.
• Performs other duties as assigned by Corporate Engineering leadership.
• Travels up to 50% to support assigned resorts outside of Florida.

Qualifications

• 5 years or more of senior leadership experience in a resort/commercial environment.
• 5 years or more of experience supporting or managing large-scale projects.
• Proven ability to collaborate with cross-functional teams and senior leadership on strategic initiatives and projects.
• Experience in leading and managing teams in multiple locations simultaneously across various states or cities.
• Demonstrated ability to effectively manage competing priorities across multi-unit locations.

Education & Certifications:

• High School diploma required.
• Bachelor’s degree in maintenance or construction required; equivalent experience will be considered.
• Licensed Engineer or Licensed Contractor preferred.
• Major Trade Certification(s) are required; equivalent experience will be considered.
• Project Management and/or other certifications preferred.
• Valid driver’s license issued by the state of employment is required.

Skills/Knowledge:

• Excellent verbal and written communication skills, with the ability to effectively collaborate across corporate and resort teams.
• Proficient in reading and interpreting blueprints, technical documents, and O&M manual(s).
• Proficient in the use of hand tools, electrical tools, and battery-powered equipment.
• Proven ability to lead cross-functional teams and build consensus among diverse stakeholders.
• Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word) and experience with operational tools such as Medallia, SharePoint, and HotSOS.
• Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
• Experience collaboratin