Assistant Director Student Accounts - Bursar Office

 

Assistant Director of Student Accounts

JOB SUMMARY

The Assistant Director performs highly responsible and confidential fiduciary, supervisory and analytical work for the Office of the Bursar. The Assistant Director will lead the Bursar staff to centrally manage and strategically approach the collection of student accounts receivables for a diverse population of students across all campuses while maintaining excellence in customer service. This position will assist the Director with the oversight of all departmental cash handling responsibilities, training and compliance for all three campuses. The Assistant Director will oversee the day-to-day operations of accounting, invoicing, and cashiering functions, third party sponsorships, and assure the internal control of large sums of currency, accurate recording and reconciliation of all university receipts and deposits, refund transactions and the daily recapitulation of all end-of-day reports. This position assures University compliance with state and federal regulations and standard accounting procedures, as well as ensuring the security and confidentiality of student personal and financial information. Other responsibilities include collection efforts of delinquent accounts annually and will serve as the primary liaison with third party collection agencies for placements and support. Work is performed under administrative supervision with broad latitude for initiative and independent judgment and performance evaluation is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Director of Student Accounts & Bursar

Supervises: May supervise accounting/clerical positions within Bursar’s Office

ESSENTIAL DUTIES - May include, but not limited to the following:

· Assists the Director with departmental operations and acts in Director’s stead as required.

· Assists the Director with developing departmental policies and procedures that assure effective and Fair Debt Collection Practices Act (FDCPA) compliant debt collection efforts and outcomes.

· Collaborates with the Director, Controller and General Counsel to assure compliance concerning General Ledger matters, bankruptcies and audit reporting.

· Collaboratively manages customer service, scheduling and training to provide leadership and service and continuous accuracy, efficiency & satisfaction improvement.

· Provides support and assistance to account analyst by serving as primary mediator in addition to providing staff with knowledgeable information related to specialized programs such as Veteran Affairs, International Education, Study Abroad, Alliance, Distance Education, SPEC/ROTC registrations, athletics, and related communication programming.

· Maintains a functional understanding of fiscal standards, policies, and procedures; provides appropriate information and training as well as policy implementation, compliance, recommendation and training.

· Assists with the support of all areas of accounting, financial analysis, system processes, and procedure documentation for reliability, efficiency and internal control.

· Organizes and conducts billing verifications, reviews, audits, and student guidance/advisement related to student accounts receivable.

· Conducts accurate financial analysis, calculations and adjustments as required.

· Directs, coordinates, maintains, and provides technical assistance for the Student Financial System, online payment gateway and refund disbursement programs.

· Supports and ensures the invoicing of student related charges submitted by other departments.

· Ensures the proper retention of all documentation, correspondence, reports and records within University state guidelines.

· Administers all student related third-party invoicing including Corporate Sponsors, Department of Assistive and Rehabilitated Services (DARS), Texas Prepaid Tuition Plans, Embassies, School Districts and Veteran’s Administration.

· Ensures the timely issuance and collection of all third-party invoices and maintenance of supporting documentation.

· Assures that all cash handling complies with university, state, and federal regulations.

· Assists with the development, maintenance and implementation of the Cash Handling Training module and scoring.

· Ensures accountability of university daily deposits within established departmental guidelines and performs various audits of deposits and supporting documentation.

· Facilitates and conducts in-house personalized training for University departments as related to cash management.

· Coordinates with university departments to insure timely