Education and Outreach Senior Representative

It’s a great time to join the City of Boulder!

Application Deadline:

May 27, 2025

Compensation Details:

Full Pay Range

25.42 - 36.87

Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time hourly position.

Scheduled Weekly Hours:

40

Benefit Eligibility Group:

Temporary 30+

Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Job Description Summary:

The Education and Outreach (E&O) Senior Representative fosters community connections to the outdoors. As a presence on the land, they welcome visitors; provide information and educational opportunities; monitor for safety; assist with emergencies; and encourage responsible recreation. They work at a variety of venues including the Chautauqua Ranger Cottage, community events and in classrooms, as well as on trails and at trailheads. This position specializes in initiating contacts with people in the Boulder community as well as those visiting from afar, and delivers programs on OSMP’s diverse ecosystems, our response to climate change, and how we manage the land. The E&O Senior Representative also develops and coordinates recreation, youth, wellness, accessible and bilingual programming, keeping an eye out for barriers to accessing the outdoors and working to reduce them. Their efforts help advance many OSMP Master Plan outcomes and strategies. This senior position will instruct and mentor E&O Representative staff.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conducts Community Education and Outreach

• Develops, coordinates, and teaches education programs and provides outreach across the OSMP system at trailheads and along trails, in classrooms, at visitor centers, and at community events.

• Interprets rules and regulations as well as information about the park system and natural resources; assures resource protection; and encourages the proper use and enjoyment of the land. 

• Interacts with the public to increase awareness of parks rules and regulations and acts as a community advocate; communicates with diverse community members, and represents the department at various public events. 

• Conducts assigned responsibilities within the program to meet department goals and resolve problems.

• Uses and tracks educational props and media including maps, brochures, animal mounts, web pages, video, and other educational aides.

• Transports and sets up educational displays.

• Works with  volunteers.

• Provides excellent customer service. Able to remain friendly and outgoing for several hours in a row, even in uncomfortable situations, extreme weather conditions and with large groups of all ages. 

• Coordinates with work groups across the department and city organizations.  

Ensures Safety & Responsibility

• Performs or coordinates necessary training for seasonal crews including written protocols, safety precaution training, and reporting.

• Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents.

• Assists with emergency response and first aid. Reports accidents, injuries, and hazardous conditions to proper authorities. Responds appropriately to coordinate and assist with emergencies and other incidents, including closing trails and trailheads.

• Understands department's emergency, wildlife, lightning, air quality and fire procedures.

• Provides for personal and public safety in all tasks.

Reporting & Communications

• Speaks and writes to communicate ideas, and makes sure content is appropriate for the audience. Actively listens and demonstrates an openness to new ideas. Communicates tactfully.

• Demonstrates flexibility, humility, and adaptability. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Responsive to feedback and is coachable. Able to function effectively when directions or priorities change qu