Endoscopy Capital & Services Manager

Additional Location(s): US-IL-Chicago; US-IN-Indianapolis; US-KY-Lexington; US-KY-Louisville; US-MI-Detroit; US-OH-Cincinnati; US-OH-Cleveland; US-WI-Milwaukee

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About this role:

Boston Scientific Endoscopy seeks a motivated and results-oriented capital, service, and software sales executive to join our Capital & Services Team. This role will work alongside our GI & Surgical Endoscopy (SE) field sales, national accounts, strategic systems, and commercial excellence teams to exceed divisional and national revenue goals for service, capital & software imaging system products. This role will be instrumental in launching new products and effectively collaborating with internal teams to introduce them to the market. 

Additionally, you will work closely with Physicians and healthcare facility administration to understand their needs, provide tailored solutions, and ensure high customer satisfaction. The ideal candidate is a strong communicator with a proven track record in medical sales, excellent relationship-building skills, cross-functional collaboration, and a deep understanding of the capital and service landscape within the healthcare sector.

 

Key Responsibilities:

• Sales Strategy Development:
• Develop and implement strategic sales plans to achieve company goals.
• In a highly collaborative environment, work closely with Directors of Sales, GI & SE Region, & Territory Managers to identify strategic opportunities within your assigned division.
• Customer Relationship Management:
• Build and maintain strong relationships with new and existing customers.
• Conduct regular follow-ups and provide ongoing support to ensure customer satisfaction.
• Needs Assessment:
• Conduct thorough customer needs assessments to offer tailored solutions, service offerings, and software products.
• Gather and analyze market and customer data to inform sales strategies.

 

Product Knowledge:

• Develop and maintain a deep understanding of the company’s capital, service, and single-use imaging products and strategy
• Stay informed about industry trends, competitive products, and market developments.

 

Sales Presentations and Demonstrations:

• Prepare and deliver compelling sales presentations to potential customers, partnering with cross-channel team members on customer identification and follow-up.
• Demonstrate capital & imaging products and explain service offerings to showcase advantages, benefits, and value.

 

Contract Negotiation:

• Prepare and present proposals, negotiate contracts, and close sales.
• Collaborate with our contracts and commercial excellence teams to ensure compliance with regulations and company policies.

 

Sales Reporting and Forecasting:

• Maintain accurate records of sales activities, customer interactions, and pipeline status.
• Provide regular sales forecasts and reports to management, utilizing SalesForce and other platforms

 

Collaboration with Internal Teams:

• Foster and maintain a high level of collaboration with our GI & SAE field selling teams to identify customers and create effective strategies to pursue opportunities a