Internal Communication Specialist & Office Manager

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Center for Academic Development and Enrichment (CADE) serves as a central resource hub promoting excellence, engagement, professional growth, mentorship, and work-life integration. CADE is composed of three main pillars: the Office for Research Careers, the Office for Clinical Careers, and the Office for Academic Engagement and Enrichment. Each pillar encompasses several specialized divisions dedicated to faculty, trainees, and students. All initiatives are data-driven and designed to create measurable and sustainable improvements in access, opportunity, fairness, engagement, and career development.

The Internal Communication Specialist & Office Manager plays a critical role within CADE. This position reports to the Vice President of Research Strategy and Faculty Development. This individual is responsible for
supporting the operational and communication needs of CADE. The role is responsible for the day-to-day functioning of CADE offices while executing internal communication to CADE’s constituents that align with the center’s mission and vision.

 

Job Summary

Responsible for developing and executing effective communication strategies to promote the hospital's brand, disseminate information to internal stakeholders, and maintain a positive public image by collaborating with various departments to create compelling content, coordinate media relations, and engage with internal audiences through various communication channels.

Does this position require Patient Care? No

Essential Functions
-Develop and implement comprehensive internal communication strategies aligned with the hospital's goals and objectives.

-Collaborate with the community relations team to support community engagement efforts and enhance the hospital's public image within the community.

-Identify target audiences and determine appropriate communication channels to effectively reach and engage internal stakeholders.

-Serve as a primary point of contact for media inquiries and coordinate media relations activities.

-Write press releases, media advisories, and other media-related materials to share hospital news, events, and initiatives.

-Create compelling and informative content for internal communication channels, such as the hospital website, blog, newsletters, and social media platforms.

-Manage the hospital's social media presence and engage with internal audiences through platforms like Facebook, Twitter, LinkedIn, and Instagram.

-Monitor and respond to comments, inquiries, and messages received through social media channels and other digital communication platforms.

 

Qualifications

Education
Bachelor's Degree Public Communications required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience
Communications/Public Relations Experience 1-2 years preferred

Knowledge, Skills and Abilities
- Knowledge of media relations practices, including building relationships with media outlets and writing press releases.
- Proficiency in social media platforms, digital communication tools, and content management systems.
- Strong written and verbal communication skills, with the ability to craft compelling and accurate content for various channels and audiences.
- Excellent interpersonal skills and the ability to collaborate with cross-functional teams and stakeholders at all levels.
- Strong organizational and project management skills to handle multiple tasks and deadlines.
- Attention to detail and the ability to maintain accuracy while working in a fast-paced environment.

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

125 Nashua Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$52,000.00 - $74,401.60/Annual

 

Grade

5

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team m