Executive Assistant for the Office of the CDO

About Team / Role

Join WEX as the Executive Assistant for the Digital Office!  WEX is an innovative payments technology company that is fast-moving and growing! The Digital team is new within WEX, encompassing Product, Digital, Data, Transformation and Strategy. This team is focused on leveraging design thinking, data, and technology to innovate, drive new growth, deliver digital capabilities across the organization and improve business performance.  

We are seeking a strategic partner for our new Chief Digital Officer, focused both on helping manage the day-to-day and strategically executing on objectives. This role will encompass both typical support responsibilities such as managing the calendar, planning travel, helping prepare for meetings and coordinating cross-functional meetings, but will also be responsible for strategically leading initiatives to drive a high performing and efficient Digital organization, including strategic messaging and engagement, innovation, communications, culture, community, among other special projects.

How you'll make an impact

• Oversee key projects that impact the division and Chief Digital Officer to ensure that needs are fully understood and executed against within the project scope.

• Drive strategic agenda for the Digital organization and the CDO

• Translate the CDO’s vision and brand into action, independently defining opportunities to accelerate our progress. 

• Provide strategic communication support, including management of emails and tracking of requests and critical path inquiry to response and management of Chief Digital Officer. Bundles to drive timely results; transmitting communications to the teams on behalf of the CDO. Proactively identifies meetings or communications needed based on conversations s/he is involved in.

• Facilitate strategic communications, including identifying topics and milestones that should be communicated, tying work to strategy, facilitating monthly summary reports as needed.

• Provide strategic and key meeting and group support, including planning, development and execution of key stakeholders content, deck building, coordinating presenters, setting agendas, preparing materials, and actively driving initiatives and actions to completion.

• Improves processes, methods, systems, products and services through original and innovative thinking, within the Digital team and across WEX.  Partners with other functions to create a “One WEX” culture.  

• Create transparency and visibility into KPI’s, timelines, deliverables, risks and opportunities related to tasks and - engaging with the team to ensure we are on track to deliver our outcomes and identifying topics that need to be discussed as a team 

• Drive key standardized processes and repositories for the team to ensure efficiencies and project risks are identified, quantified, managed and tracked. Ensure risks, assumptions and constraints are appropriately communicated and escalated when necessary

• Act as the internal expert for project management by maintaining strong industry and external knowledge of applicable trends and impacts.

• Develop detailed project plans to track work, and monitor against time, budget and risk.

• Develop, manage, and lead fun and innovative projects across the Digital organization (including quarterly Shark Tanks, newsletters, etc.)

• Partner with Communications and HR to build Digital and the CDO’s brand in the market, in service to attracting great talent to WEX and building our reputation. Includes considering LinkedIn and other social channels, defining a strategy on speaking at Conferences, and looking for ways to execute our PR firm’s strategy.  Help teams proactively build the proof points needed to build compelling external stories.  

• Develop, set, maintain and monitor, strategic direction, prioritization and communications across the team working to ensure activities and initiatives directly connect/contribute to overall team strategy.

• Create an environment of recognition, appreciation, creativity and fun that drives engagement  (e.g. celebrate promotions and major milestones, recognize cross-functional partnership, etc)

• Help build the culture, team and brand for the team, including supporting HR on DEI strategic deliverables and building this into our operating mechanisms. 

• Will assist with travel/itinerary management and revisit as needed for assistance depending on bandwidth.

• Coordinat