Program Manager for Supplemental Instruction

What We Are Looking For:

The Baylor Department of Center of Academic Success and Engagement is seeking a Program Manager for Supplemental Instruction to help support the mission of Baylor University.

An Bachelor's Degree, two years of relevant experience, and an active Christian faith is required. A Master's Degree and three years of relevant experience is preferred. 

Applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do: 

Primary Responsibilities  

1. Provide leadership in developing and implementing an exemplary and comprehensive Supplemental Instruction program 
2. Identify weaknesses or problems in the current SI program and solve or make recommendations for improvement 
3. Serve as overall coordinator of the SI program: 
   1. Select and train SI Leaders 
   2. Assist with revision of SI Leader training materials and resources
   3. Plan and direct periodic group meetings of all campus SI Leaders
4. Provide on-site supervision of the SI program 
   1. Supervise SI in all classes in which it is offered 
   2. Serve as primary liaison with departmental administrators and faculty members 
5. Promote the SI program 
6. Gather and analyze all data associated with the SI program (e.g., SI attendance, grades, surveys, handouts generated by the SI Leaders) 
7. Ensure that midterm SI feedback surveys and end-of-term surveys are distributed and the results analyzed in a timely manner (recommended within two weeks) 

Secondary Responsibilities 

• Supervise 80 – 100 SI each term 
  • Observe SI sessions as specified in the SI model 
  • Regularly meet with the SI Leaders and SI Leadership team
  • Discuss observations of the SI sessions 
  • Require and assist SI Leaders to create SI session plans 
  • Encourage SI Leaders to use a wide variety of collaborative learning techniques 
• Act as liaison to faculty involved in the SI program. Gather feedback concerning the SI program 

Maintenance Responsibilities 

1. Solicit, interview, and hire SI Leaders for the following term: 
   1. Gather faculty member recommendations  
2. Advertise the positions 
3. Interview candidates 
4. Ensure ignite onboarding is complete prior to per-semester training 
5. Solicit, interview, and hire graduate assistant SI Leaders following term: 
6. Ensure that all SI Leaders and graduate assistants complete the necessary personnel paperwork
7. Book and manage all room reservations for all SI Leaders 
8. Plan for and conduct ongoing training sessions for Leaders throughout the semester 
9. Make an annual budget for all SI expenses (e.g., salaries, texts, advertising, photocopying) 
10. Assist with time cards and payroll-related personnel paperwork 
11. Secure necessary materials (e.g., notebooks, summary margin paper, graph paper, note cards, textbooks, cand, etc.) 
12. Complete end-of-term reports for campus faculty and administration 
13. Plan appropriate receptions for SI Leaders, Supervisors, and participating faculty members 

Program Development Activities 

1. Provide leadership in developing and implementing an exemplary and comprehensive Supplemental Instruction program. 
2. Identify weaknesses or problems in the current SI program and make recommendations for their solution 
3. Each term, identify high-risk courses and make recommendations for SI courses. 
4. Gain and maintain faculty cooperation. 
5. Identify and secure campus resources for the SI program (e.g., SI Leader salaries, textbooks, photocopying expenses, grant opportunities, etc.) 
6. Assist with the revision and development of SI training materials. 
7. Continually revise and reevaluate training, supervision, and hiring processes in order to improve the campus program 
8. Create and facilitate SI Leader training workshops before the beginning of each term 
9. Continue to analyze the effectiveness of the SI program: 
   1. Collect raw data (e.g., SI attendance, term grades, surveys, etc.) 
   2. Analyze data 
   3. Submit course reports to campus faculty and administrators 
   4. Submit annual reports to campus faculty administrators 
10. Conduct periodic program evaluations, potentially in partnership with UMKC and the International Center of Supplemental Instruction
11. Perform all other duties as assigned to support Baylor’s mission. 
12. Ability to comply with University policies.  
13. Maintain regular and punctual attendance.

What You Can Expect

As part of the Baylor family, eligible em