Drupal Architect and Team Lead

Hearsay Systems is looking for a talented Drupal Architect and Team Lead to join our growing team.
The Drupal Architect and Team Lead will serve as an advanced technical expert in Drupal, responsible for technical strategy and high-level solution design of website implementations for Hearsay customers. You will establish best practices and repeatable processes to be used by our offshore Drupal engineering team; evaluate and recommend tools, modules and libraries; and ensure that our website solution is secure, scalable, maintainable, and performant. While overseeing the work of Drupal front-end and back-end engineers during end-to-end delivery, you will identify and lead resolution on technical risks, support engineers in debugging issues and problem solving, and ensure development of high-quality code by engineers.You will also serve as an internal Drupal Subject Matter Expert to Hearsay Product, Engineering and Professional Services team members, bringing your deep understanding of Drupal’s capabilities as well as overall website development best practices within the software development lifecycle.
About Hearsay SystemsFounded in 2009, Hearsay Systems is reinventing the human-client experience in financial services. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world’s leading financial firms—including New York Life, Morgan Stanley, Charles Schwab, and Ameriprise—rely on Hearsay’s SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner. 
We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.
Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe and Asia. Hearsay is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

What you will do:

• Serve as a Drupal solutions architect and SME, providing guidance and collaboration with internal and external teams on implementation projects.
• Work closely with the Product and Engineering teams to evolve the Sites product in a scalable and extensible fashion.
• Architect innovative, scalable and efficient solutions and integrations.
• Estimate levels of effort, and provide recommendations for feature prioritization, factoring in dependencies and business priorities.
• Work closely with distributed teams (US, Hungary and India), including project and product managers and developers, to ensure smooth execution.
• Surface technical areas of opportunity to support Drupal site implementations, and help identify new approaches, tools and technologies per customer and market needs.
• Provide expertise in the development of standards, architectural governance, best practices and repeatable processes.
• Stay up-to-date within the industry and advocate for innovation.
• Provide expert Drupal technical consultation to internal, partner, and client audiences.

About you:

• Experience as a technical lead and architect, ideally in a professional services or consulting environment, with a demonstrable history of leading Drupal engineering efforts and teams
• Advanced experience with Drupal architecture, best practices and coding standardsIn-depth experience with integration with third-party applications and customer ecosystems
• Several years of Drupal 7, 8 & 9 experience in building and deploying large-scale and responsive enterprise websites and applications
• An interest, and ideally experience, in scaling solution offerings that blend repeatable standards with customer-specific customizations
• Exceptional communication and interpersonal skills, a love of solving complex problems, and enjoyment of collaborating with cross-functional teams in a fast-paced environment
• Able to communicate technical solutions to non-technical audiences
• Comfortable piloting new initiatives, and operating with a degree of ambiguity

The ideal candidate has:

• Professional certification in Drupal 8 or 9, software architecture, frameworks or languages
• Experience with Pantheon
• Experience working with headless CMS’s and/or with operating Drupal in a decoupled environment

What we can offer you:

• Hybrid working model
• Extra paid time off
• Stock options
• Private health insurance
• In-office food & beverages - including lunch
• Training budget
• Mobile subscription coverage
• Home office budget