Director of Creative Services

Job Title

Director of Creative Services

Job Description Summary

The Director of Creative Services (Design, Multimedia, and Brand) is a full-time (37.5 hours per week), exempt, benefits-eligible position.

Job Description

Total Compensation

• Salary: Starting at $90,000
• Benefits: The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year’s Day), affordable medical plans, Health Savings Account contribution of $700 for individuals and$1400 for families (no match required, available to employees enrolled in the High Deductible Health Plan), and a beautiful arboretum campus with walking trail and easy public transportation access. Please visit the Benefits page (https://www.haverford.edu/human-resources/benefits) for more information.
• Work Location: This position will be eligible for a hybrid work schedule, pursuant to the College’s Work Location Policy.

About the Position
The Director of Creative Services (Design, Multimedia, and Brand) is a member of the Marketing and Communications leadership team. Working in partnership with the editorial and web services directors, this role helps shape strategy, establish priorities, and ensure cohesive, high-quality storytelling across all channels.

The Director supervises a small team and personally contributes to select multimedia projects, including filming and editing video content that supports institutional storytelling. This role is ideal for a seasoned creative professional who thrives in a collaborative, resource-conscious environment and enjoys balancing leadership with direct creative work.

Primary Responsibilities

Creative Strategy and Brand Leadership (20%)

• Help guide the visual expression of the College’s brand across print, digital, web, and social communications
• Translate institutional priorities and complex academic narratives into compelling, audience-centered visual stories
• Collaborate with Marketing & Communications leadership to support campaign development and maintain a cohesive visual identity
• Provide creative direction on major initiatives and ensure consistency across channels

Team Management (20%)

• Supervise, mentor, and support a small team of creative staff members (graphic designer, multimedia specialists)
• Establish clear workflows, project priorities, and expectations to support efficient and collaborative work
• Provide regular feedback and coaching to support professional growth and maintain high creative standards
• Foster a collaborative, inclusive, and solution-oriented creative culture

Design and Multimedia Production (40%)

• Lead and execute creative projects from concept through delivery across print and digital platforms
• Personally design, film, and edit select multimedia projects, including short-form videos, social media content, and institutional storytelling pieces
• Work with campus and other partners to develop visual assets that support marketing campaigns, institutional initiatives, and ongoing communications
• Provide creative direction and quality control for video, photography, and motion graphics produced by staff or external collaborators

Collaboration and Stakeholder Engagement (10%)

• Partner with writers, marketers, web teams, and campus stakeholders to develop integrated, multi-channel campaigns
• Advise campus partners on creative approaches, timelines, and best practices
• Ensure creative solutions align with strategic goals, brand standards, and accessibility guidelines

Project and Vendor Management (5%)

• Manage multiple concurrent projects with competing deadlines
• Coordinate timelines and budgets for creative initiatives
• As needed, source and manage freelancers, videographers, agencies, and vendors

Brand Governance and Standards (5%)

• Maintain brand guidelines, templates, and visual systems
• Ensure compliance with brand standards, copyright, licensing, and accessibility requirements (ADA/WCAG)
• Review final creative deliverables prior to production or publication

Line of Report: The Creative Director reports to Vice President for Marketing and Communications. The Creative Director directly supervises the Multimedia Producer an