Senior People Operations Specialist

Branch is on a mission to make insurance less expensive, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish—we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we’re doing insurance the way it was meant to be.

But we didn’t just create the insurance we’ve always wanted, we also created the company we’ve always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself.

Branch has a preference for candidates in Ohio, but is open to candidates located in AL, AZ, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS. MO, NE, NV, NJ, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, and WI. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. Once a year, the entire company gathers for “BranchFest”, a highlight of the year for many Branchers.

About the role

At Branch, we’re building the company we’ve always wanted to work for. As a Senior People Operations Specialist focused on Benefits, Compensation, and HR Systems, you’ll play a critical role in ensuring the smooth, compliant, and employee-friendly execution of key people programs. This is a career-level, high-autonomy individual contributor role, and is ideal for someone who brings hands-on expertise, systems curiosity, and a sharp analytical mindset.

You’ll own our benefits operations end-to-end, support the execution of our compensation processes, and be the go-to person for data accuracy and portability across core HR systems. You’ll collaborate closely with People team peers, Finance, Legal, and our external partners to ensure workflows are seamless, data is accurate, and decisions are well-prepared for executive input.

This is a role for someone who enjoys doing the work and seeing their fingerprints on how things run - someone excited to contribute visibly, not just behind the scenes.

Key Responsibilities

Benefits Operations

• Serve as the primary owner of Branch’s benefits operations, including health, life, disability, and voluntary benefits.

• Partner with our benefits broker to manage open enrollment, mid-year changes, renewals, and plan communications.

• Lead compliance workflows such as 5500 filings, ACA reporting, and nondiscrimination testing.

• Manage ongoing tasks including:

  • Qualified life events (QLEs)

  • 401(k) loans, distributions, and contribution changes

  • Spending account funding and invoice review

  • Employment verifications and unemployment claims (with intent to transition to Hogan Taylor)

• In Q3, deliver a recommendation on Branch’s benefits contribution strategy and market approach for annual open enrollment.

• Maintain data accuracy and access controls in BambooHR related to benefits eligibility and enrollment.

Compensation Operations

• Support execution of salary and semi-annual bonus cycles by preparing models, validating data, and reconciling inputs.

• Build and maintain compensation models used in budgeting, calibration, and executive planning.

• Maintain compensation-related fields in BambooHR, ensuring accuracy for titles, pay bands, and promotion history.

• Administer in-place promotions, stock options and associated communications (e.g., employee letters).

• Act as lead preparer and analyst on compensation planning; partner with the CPO on strategy development.

• Support the 2026 refresh of Branch’s compensation philosophy, contributing data and implementation support.

HR Systems & Data Integrity

• Own core HRIS data accuracy and integrations across BambooHR, payroll, recruiting, and benefits platforms.

• Lead system integration projects and coordinate with stakeholders to implement new automations or resolve failures.

• Support onboarding/offboarding flows and change requests in BambooHR, including coordination with other teams and vendors.

• Serve as systems escalation point for data sync, access, or reliability issues.

Analytics & Reporting

• Build, maintain and communicate reporting related to headcount, compensation, and benefits utilizat