Direct Sales Manager, Managed Cloud Services

Company Overview:

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace.  We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Position Summary:

We are looking for a highly motivated and results-driven Sales Account Executive in Managed Cloud Services to join our team and contribute to our growth strategy. As a Cloud Sales Rep, you will play a pivotal role in growing our Cloud Services business by designing growth strategies, generating new business opportunities, and fostering meaningful client relationships. This role combines technical expertise with sales acumen to deliver impactful cloud solutions. Acting as a trusted advisor, you will engage with customers at all levels—from executives to developers—to understand their needs and align our cloud offerings with their strategic objectives. You will also champion internal improvement initiatives, helping to refine the sales methodology while balancing multiple customer pursuits across the cloud services portfolio. Your ability to deliver measurable business value through customized technical solutions will be key to your success.

The Cloud Business Team is based at Samsung SDSA HQ in Ridgefield Park, NJ and works a hybrid schedule (3 days in office/ 2 days remote).

Responsibilities:

• Identify and develop new business opportunities and sales leads through market research and outreach initiatives
• Engage potential clients via cold calls, emails, and social media to introduce Samsung SDSA cloud offerings
• Schedule meeting and appointments for the sales team to facilitate discussions with qualified leads
• Build strong relationships with customers and act as a trusted partner at all levels
• Lead customer engagements to assess needs and recommend optimal cloud solutions and services
• Own the technical solution and service design for customer needs in collaboration with internal SMEs and solution teams
• Translate client requirements into detailed solution designs that the Cloud Service Team can deliver
• Collaborate with architects and SMEs to develop solutions for complex use cases, including hybrid architectures, migrations, and application modernization
• Scope and define managed services to align with customer proposals and strategic objectives
• Prepare, produce, and deliver client pursuit materials, including proposals, RFP responses, statements of work, and presentations
• Manage technical scoping and solution communications with vendors, third-party service providers, and internal teams during the pursuit process
• Ensure accurate forecasting, account planning, and tracking on a monthly, quarterly, and annual basis
• Leverage CRM tools to track all pertinent account information, prioritize activities, and achieve quarterly sales goals
• Resolve customer issues to ensure retention and satisfaction, building trust and long-term partnerships
• Guide customers through strategic initiatives, including migration, modernization, and hybrid architecture adoption
• Provide clear and consistent reporting on sales opportunities and progress
• Identify and drive opportunities to improve the sales methodology, including leading internal improvement initiatives
• Manage multiple customer pursuits simultaneously across the Cloud services portfolio
• Offer guidance to enhance processes, refine solutions, and drive operational excellence within the sales organization

Requirements

• Bachelor’s degree in Business, Sales, Marketing, or a related field
• 5+ years of B2B cloud services sales, lead generation in a technology and cloud services environment
• Successful track record of meeting YoY quota
• Proven success in the sales and pursuit process, including customer needs assessment, technical solution alignment, and optimal service recommendations
• Strong knowledge of the cloud ecosystem, architecture, and development lifecycle
• Cloud foundational certification (e.g., AWS, Azure, or GCP); Associate Solutions Architect certification preferred
• Demonstrated ability to exceed sales targets using a consultative, solutions-focused approach
• Excellent interpersonal, organizational, and communication skills
• Proficiency with CRM tools for account management, forecasting, and reporting
• Ability to travel up to 25% within the U.S.
• Willing and able to