Senior Product Engineer

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

As an Illumina Senior Product Engineer, you will be responsible for the field health of Illumina’s consumables. From vendors to customers, from development to high volume production, you will be responsible for working across the organization to improve consumable field performance to ensure customers are getting the best products on the market.

Responsibilities:

• Work with Process Engineering, Quality, Suppliers and Customer Support to lead investigations and troubleshoot production line issues related to consumable performance
• Provide technical expertise and leadership to resolve issues
• Analyze production and QC data, and test results, issues reports, and lends technical guidance
• Provide analytical data support and product expertise for development teams
• Work with Quality and product groups to resolve quality and reliability problems with customers
• In conjunction with R&D, conduct controlled new product optimization tests (including DOEs) and experiments for release into production environment
• Drive product performance improvements with field performance monitoring and continuous improvement, investigation, leadership, and technical mentoring
• Assist in defining technical requirements for new products
• Provide feedback of information to process owners and lead teams to resolve quality issues
• Recommend and implement new QC techniques where needed
• Conduct risk assessments for design changes to on market products
• Collaborate with development teams and subject matter experts to find root cause for on market investigations

Required Background:

• Strong background in molecular biology, biochemistry, with experience in bioinformatics
• Hands-on experience with DNA and RNA library prep methods for NGS (next generation sequencing)
• Some experience with NGS, preferably with Illumina sequencing platforms
• Solid data analysis skills and a logical approach to problem solving
• High level computer data analysis and statistical knowledge
• Demonstrated experience working with databases and wrangling/querying disparate data
• Experience working with scripting languages such as R or Python is preferred
• Good interdepartmental communication skills and documentation skills
• Successful project management experience
• Experience in manufacturing support/sustaining and transferring products from R&D to production preferred
• Experience with Statistical Process Control and DOE techniques
• Experience with high volume manufacturing in a high-tech, high-volume consumables industry
• Experience with product development processes and project management

Education:

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD in an applicable field of study; or equivalent experience.

The estimated base salary range for the Senior Product Engineer role based in the United States of America is: $96,500 - $144,700. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives