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Business Engagement Specialist
Goodwill Industries of Dallas, Inc.United Statesfull_timeVerifiedPosted 16 May 2025
About the role
Job Description
Business Engagement Specialist
Organization Overview:
Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to
employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does
this by helping people find and keep meaningful employment through a donated goods business,
workforce development and other social enterprise models. At Goodwill, we have the following core
beliefs:
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We believe each person has unique abilities and can make a meaningful contribution in life.
We believe jobs are transformational to individual lives and communities.
We believe in a hand up, not a handout.
Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our
core values of respect, commitment, improvement, integrity, and service daily.
Position Summary:
Goodwill is seeking a team-oriented and results-driven Business Engagement Specialist, which is a key
member of the Mission Services team, responsible for connecting job seekers with meaningful
employment opportunities. This role serves as a bridge between Goodwill clients and the business
community, cultivating employer relationships, identifying job openings, and supporting clients
throughout the hiring process. The Specialist works closely with workforce development staff to align
training and career readiness services with current labor market needs, ensuring job seekers are
prepared and positioned for long-term success. This role is both client-facing and employer-facing,
requiring a dynamic, relationship-driven individual with a passion for economic mobility and community
impact.
Duties & Responsibilities:
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Cultivate and maintain relationships with employers across a variety of industries to identify
hiring needs and develop job placement opportunities for Goodwill clients.
Conduct outreach to local businesses to promote Goodwill’s mission and workforce services,
emphasizing the value of hiring job seekers with barriers to employment.
Collaborate with Success Coaches and Instructors to understand client career goals, skills, and
job readiness, and coordinate on resume development and interview practice.
Provide job matching and placement support by aligning client qualifications with employer
requirements.
Organize and participate in employer hiring events, job fairs, and on-site interviews to create
pipelines for client employment.
Job Description
Business Engagement Specialist
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Track employer feedback, job leads, placements, and retention outcomes in case management,
Case Worthy.
Assist with labor market analysis to identify trends, high-demand industries, and workforce
gaps.
Conduct follow-up with employers and clients post-placement to support retention and
advancement at the 30, 60, and 90 day mark.
Represent Goodwill in community workforce groups and employer networks to promote
partnerships and job development opportunities.
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Maintain knowledge of Equal Employment Opportunity (EEO) laws, ADA, other employment
regulations, and supports needed for job readiness and job placement of each client.
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Work with Mission Services leadership to fulfill grant reporting requirements.
Operate as a team player, supporting the Mission Services team with other duties as assigned.
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Some travel within the Goodwill Dallas Service area may be required, as well as travel to
and from partner sites for mobile service delivery
Core Competencies:
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