It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:

 

Michigan Medicare Compliance Claim Support Processor – The Auto Club Group

What you will do:

The Auto Club Group is seeking prospective Michigan Medicare Compliance Claim Support Processor who provides support to the Claims department by completing well defined clerical tasks that require a general understanding of the Claims process, business context and the Claims department organization and workflow.

In this position, day-to-day routine tasks include:

• Copying paper
• Scanning documents,
• Sending and receiving faxes
• Completing form letters
• Process previously approved checks
• Creating and coding paper and electronic claim files based on pre-determined detailed instructions. 
• Handling general inquiry routing calls regarding claim files. 
• Working requires detailed compliance to specific instructions, with significant supervisory oversight.
• May be assigned tasks normally handled at a higher level as needed

With our powerful brand and the mentoring, we offer, you will find your position as a Claim Support Processor can lead to a rewarding career at our growing organization.

We’re looking for candidates who:

Education:

• High School Diploma or equivalent

 Experience:

• Working with P.C. software applications

Knowledge and Skills:

• Work under significant supervision
• Demonstrate compliance to specific instructions
• Work well under pressure
• Organize and prioritize multiple tasks
• Prepare and code claim files
• Communicate effectively with others over the telephone and in person
• Use basic math skills
• Bend and stoop in order to file and/or retrieve claims documents
• Use automated processing and computer systems
• Maintaining accurate files and records

Preferred Qualifications:

​Education:

• Associates degree in business administration, healthcare administration, or applicable field

The ability to:

• Communicate proficiently both orally and written. Proficient typing skills preferred
• Remain organized and work on multiple tasks simultaneously and efficiently
• Work independently on a remote basis and be self-sufficient within a professional setting
• Adapt and learn new concepts quickly as advised

Experience:

• Strong customer service experience (2-3 years preferred)
• Medical billing experience preferred but not required
• Working within a claims or insurance environment preferred but not required
• Working within a heavy team environment
• Performing both inbound and outbound calls to internal and external clients
• Call center or call queue experience

Work Environment

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.

For this opening, employees will perform daily work duties on a remote basis with any needed in office visits outlined by management. This position will be required to report in office as outlined by the management team at minimum for team meetings and specific assignments. Candidates must reside within the state of Michigan for hybrid purposes.

How you will benefit:

A Michigan Medicare Compliance Claim Support Processor will earn a competitive salary of $15.00 - $18.00 an hour; with annual bonus potential based on performance​

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customer