Food & Beverage Supervisor, Graylyn Conference Center

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Under minimal supervision, oversees the entire guest experience concerning Food and Beverage front-of-the-house activities. Responsible for overall quality, cleanliness, and appealing presentation of all food and beverage-related products and amenities.

Job Description

Essential Functions:

• Oversees operations of Food and Beverage and Room Service departments.

• Supervises and delegates responsibilities to the F&B Server(s).

• Meets with clients and in-house staff to determine the best timing for their function.

• Assists the Associate Director of Food and Beverage and the F&B Manager with the implementation of budgets for departments, and works within that budget by managing payroll and food costs effectively.

• Keeps current on trends related to dining service standards. 

• Monitors cleanliness and upkeep of the dining areas and the equipment used by the service staff. Oversees sanitation and cleanliness standards in all related service areas.

• Oversees quality and presentation of all food products. Critiques the presentation of buffets and food stations, coffee breaks, and bars. Ensures that the service and presentation standards are maintained through the staff. 

• Communicate daily with the Associate Director of Food and Beverage and the F&B Manager regarding any service-related issues.

• Maintains a good level of employee and guest relations.

• Attends weekly Coordination Meetings.

• Enforces rules of conduct and discipline in accordance with the rules and regulations outlined in the Employee Handbook.

• Ensures that subordinates have proper equipment and supplies with which to do their job. 

• Performs other related duties as assigned. 

Required Education, Knowledge, Skills, Abilities:

• Excellent interpersonal skills, including customer service skills.

• Ability to make decisions using independent judgment.

• Ability to resolve conflicts among guests and/or employees.

• Knowledge of items such as alcohol, coffee products, etc.

• Demonstrated knowledge of wine.

• Knowledge of basic Accounting procedures, such as budgeting and purchasing tasks.

• Proficiency in standard PC office software.

• Ability to organize space and equipment.

• Ability to communicate effectively, both orally and in writing, in the English language.

• Ability to train staff members on a variety of subject matters.

Preferred Education, Knowledge, Skills, Abilities:

• Two years of related supervisory experience in an upscale hospitality facility or restaurant environment, or an equivalent combination of experience and education.

Accountabilities: 

• Works under minimal supervision. Accountable for fiscal responsibility for food and beverage departments and operations.

• The position requires the supervision of others.