Director, Cloud and DevOps Platforms

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About This Role

We are seeking a visionary and technically strong Director of Cloud and DevOps Platforms to lead the strategy, development, and delivery of enterprise-grade cloud and DevOps capabilities. This leader will function as a core service provider to digital leaders across the enterprise, both within and outside the Digital team, driving an experience of deep alignment and partnership with a service-oriented mindset.

The role will champion a platform-as-a-product approach, enabling digital and enterprise product teams to accelerate innovation through automated infrastructure services, FinOps insights and automation, and observability services. The ideal candidate will bring deep engineering expertise, a strong enterprise cloud and DevOps background, and a passion for automation and agile delivery. They will lead with a product mindset, building scalable, self-service platforms that empower development teams to deliver secure, reliable, and efficient applications.

Key Responsibilities:

Platform Product Leadership

• Define and execute the product vision and roadmap for cloud and DevOps platforms.
• Drive adoption of a platform-as-a-product mindset across infrastructure and engineering teams.
• Build a catalog of automated infrastructure foundations, self-service provisioning, CI/CD pipelines, and container patterns for microservices applications.

Strategic Partnerships

• Develop deep partnerships with digital product and enterprise software engineering teams.
• Understand dependencies, priorities, and technical diversity across teams.
• Tailor platform solutions that balance common services with alignment to varying technology stacks and patterns.

Cloud & DevOps Engineering

• Lead the development and delivery of scalable, secure, and resilient cloud-native platforms.
• Ensure platforms support rapid development, deployment, and operations across hybrid and multi-cloud environments.
• Integrate observability, security, and compliance into platform capabilities.

AI-Driven Automation & DevOps Experience

• Leverage AI to simplify the DevOps experience and enhance developer productivity.
• Deliver intelligent automation that streamlines infrastructure provisioning, CI/CD workflows, and operational tasks.
• Provide predictive insights and proactive recommendations to improve reliability, security, and efficiency.

FinOps Leadership

• Drive enterprise-wide cloud cost optimization efforts in partnership with CIOs and finance leaders.
• Deliver FinOps automation, reporting, and governance capabilities to improve cloud spend transparency and accountability.

DevOps Community Building

• Establish and lead a DevOps Council to foster collaboration, feedback, and shared ownership across teams.
• Promote crowdsourcing, knowledge sharing, and training initiatives to build a vibrant DevOps culture.
• Provide data-driven insights and automation tools to help teams improve reliability, security, and cost efficiency in Day 2 operations.

Agile Product Practices

• Use community feedback to inform platform roadmaps and backlogs.
• Drive sprint-based agile delivery with regular releases, demos, and iterative testing.
• Partner with DevOps teams to ensure adoption and continuous improvement of platform capabilities.
• Curate an enterprise-grade internal marketplace of reusable patterns, services, and tools that accelerate development and operations.

Team Leadership

• Lead cross-functional teams of engineers, product managers, and architects using agile methodologies.
• Foster a culture of continuous improvement, experimentation, and innovation.
• Mentor and grow talent within the cloud and DevOps organization.

Required Qualifications:

• Associate’s Degree
• 10+ years of experience in cloud infrastructure, DevOps, or platform engineering.
• 5+ years of experience working with one or more of the hyper-scalers (AWS, Azure, and/or GCP).
• 5+ years of people leadership experien