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Ophthalmic Assistant Certified

Mass General Brigham
United StatesRemotefull_timeVerifiedPosted 5 Jun 2025

About the role

Site: Massachusetts Eye and Ear Associates, Inc.


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 


 

Job Summary

Under the direct Supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintains exam rooms equipment and supplies.

Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.

Essential Functions
-Prepares patients for diagnostic testing.
-Recording patient history and chief eye complaint.
-Maintains a smooth flow of patients to the physician altering test sequence as required.
-Performs color vision testing and glare/brightness testing
-Implements infection control policies and procedures.
-Records and updates current eye medications and eye history/medical history in the patient’s health record
-Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.


 

Qualifications

Education

  • High School Diploma or Equivalent required


Can this role accept experience in lieu of a degree?

  • No


Licenses and Credentials

  • Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required


Experience

  • experience in a supervised setting as an ophthalmic assistant 0-1 year preferred


Knowledge, Skills and Abilities

  • Knowledge of medical terminology.

  • Strong patient/customer service skills.

  • Ability to receive and comprehend instructions verbally and/or in writing.

  • Adjusting actions in relation to others' actions.

  • Ability to maintain motivation to achieve goals while dealing with challenges.

  • Excellent problem solving skills.

  • Proficient in Microsoft Office Suite and Adobe Acrobat DC.


 

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

  •  

    Remote Type

    Onsite


     

    Work Location

    243-245 Charles Street


     

    Scheduled Weekly Hours

    40


     

    Employee Type

    Regular


     

    Work Shift

    Day (United States of America)


     

    EEO Statement:

    Massachusetts Eye and Ear Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’

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    Company

    Mass General Brigham

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