Account Manager -Personal Lines

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company’s mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior’s shared platform.

Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.

Commercial Lines Account Manager / CSR (Remote):

We are seeking a Remote Personal Lines Account Manager to provide outstanding customer service to an established book of business. Join our friendly and competitive work environment and make an impact today.

 

What Makes You a Great Fit:

• Results-driven mindset
• Collaborative spirit 
• Strong communication skills with the ability to provide excellent customer service

Key Responsibilities:

• Handle quoting, endorsements, and certificates, and will oversee the renewal process.
• Manages a high volume of incoming calls and inquiries, identifying client needs to ensure satisfaction.
• Maintain accurate records of customer interactions, process accounts, and file relevant documents.
• Collaborate with sales and internal teams to achieve company goals.

Qualifications:

• 3+ years client service experience working with Personal Lines insurance
• Property and Casualty Insurance License required
• Agency Management System experience (Applied Epic or AMS360 preferred)

Location Requirement: Candidates must have experience working with clients based in Florida to be considered