Lobby/Public Area Attendant

Job Description Summary

The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.

Job Description

Position Title:                         Lobby Attendant (Public Area Attendant)
Location:                                Sonesta Denver (Downtown)
Department:                          Housekeeping
Reports To:                             Housekeeping Supervisor/Executive Housekeeper
Type:                                       Non-Exempt (Hourly)
Pay Range:                             $19.00 to $19.50 per hour
Application Deadline:            November 1st, 2025

Job Description Summary

The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.

Job Description

• Ensure that the public and lobby areas are always kept clean and shining.
• Walk all areas throughout the day to ensure no mishaps with guests.
• Complete daily inspection reports on lobby, food and beverage outlets, and restrooms using cards in racks in the restrooms.
• Ensure that all elevators are cleaned and maintained throughout the day.
• Ensure that both Men's and Ladies’ restrooms are cleaned throughout the day.
• Clean windows, glass surfaces, and elevators and report to supervisors any areas that need attention.
• Ensure all room attendants on the floors have enough linen to stock their carts.
• Empty room attendants’ linen sacks and disposes of trash throughout the day.
• Perform deep cleaning in guest rooms.
• Ability to utilize carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms.
• Ability to move furniture in rooms designated by the floor supervisor or manager.
• Vacuums guest floors.
• Sweep and mop guest landings and room balconies.
• Notify supervisor of any suspicious people or problems such as missing room items, pets damage, damage in guest floors and rooms.
• Adhere to all housekeeping and hotel policies and procedures.
• Ensure all chute closets are clean and replace linen carts as needed.
• Remove all trays and cups from guest floors.
• Deliver guest requests such as Rollaway beds and baby cribs in a timely manner.
• Stock closets with necessary supplies.
• Attend departmental pre-shift meetings.
• Perform other duties as requested by management.

Additional Job Description

Pay: $19.00 to $19.50 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

Application Deadline: This job posting will be closed on November 1st, 2025

Benefits

• Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants