Senior Community Coordinator I (Venango House)

WinnCompanies is looking for a Senior Community Coordinator I to join our Venango House team, a 106 affordable housing community for seniors located in Philadelphia, PA. 
In this role, you will work as a core part of our property management team to support and enhance the quality of life across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. As a Senior Community Coordinator, you'll get to work with residents, partners, and the community staff to identify needs, interests and opportunities for individuals and the community at large. You will utilize community assessments and one-on-one coaching to establish community needs. Builds a targeted network of strong community partners across Winn’s outcome areas to develop and coordinate resource referrals/follow-up, targeted interventions, on and off-site programs and support, and community engagement opportunities. Primary responsibility is to service coordination at one or more properties. You will provide support and assistance to other properties within their region as needed. May also assist with department initiatives.
This opportunity offers a pay range of $25.95 - $32.69 per hour, based on experience.

Responsibilities

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities related to resident health and wellness.
• Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address the key community outcome of health, Provide direct resident services assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
• Provide onsite health and wellness and geriatric support, behavioral health services, care transitions programs, family caregiver support, healthy living education, managed care options, nutrition program, protective services
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners related to resident health and wellness Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
• Utilizing Apricot 360, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
• Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Share resources, best practices, provide guidance and technical support to team and staff within the region and/or across sites with enhanced senior support services through staff training and 1:1 consultation.
• Onboard and mentor Community Coordinators within the region as assigned by the Regional Manager, Connected Communities.
• Participate in departmental projects, working groups, and committees that directly support and enhance Connected Communities related to health.
• Support regional and departmental training by assisting in their planning and coordination. Present trainings in partnership with team members.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements

• High School diploma or GED
• 3-5 years experience.
• Advanced skills with Microsoft Office Suites.
• Ability to produce complex documents, perform analysis and maintain databases.
• Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
• Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
• Demonstrated success with partner management.

Preferred Qualifications

• Bachelors Degree in Social Work, Business, Public Policy or related field.
• HUD RSC Certification.
• Capacity to train and mentor others.
• Experience working with seniors.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)