VCV Product IT Business Analyst

Location: Warsaw, Poland

Hybrid model of work: 3 days in office, 2 remote per week

The Veeva Clinical Vault Business Analyst partners with Product Owners, Engineering, DevOps, Architecture, and Business stakeholders to design and deliver clinical capabilities across Veeva modules including eTMF, CTMS, Study Startup (SSU), Site Connect, Externally Sponsored Research Study, Site Payments, and Study Training. The role leads requirements elicitation, business process design, and solution evaluation to ensure high-quality, compliant, and value-driven outcomes aligned to AstraZeneca standards. This position operates in agile teams, facilitates discovery and prioritization, writes well-formed user stories and acceptance criteria, and supports UAT and change management across global clinical stakeholders. 

Typical Accountabilities  

• Agile Delivery: Build and maintain effective relationships with Product Owners/Managers, Business Relationship Managers, Enterprise Architects, Developers, Client Services, and UX. Lead and facilitate discovery workshops to clarify scope and outcomes for new clinical capabilities. Write user stories, scenarios, and acceptance criteria using INVEST principles; manage and prioritize product backlogs; evangelize product roadmap; and provide demos and training on new features. 

• Business Needs Identification: Assess and define clinical business needs across Study Planning and Conduct, TMF operations, startup workflows, site engagement, payments, and training. Proactively identify improvement opportunities aligned with strategy, substantiating proposals via research and benchmarking. 

• Business Analysis Planning: Select appropriate analysis approaches based on complexity, risk, assumptions, constraints, and dependencies. Plan and manage personal deliverables and deadlines; contribute to iteration planning and release readiness. 

• Stakeholder Analysis & Change: Identify clinical and cross-functional stakeholders and maintain relationships tailored to influence and adoption needs. Contribute to communication and change plans that drive awareness, readiness, and sustained adoption across country affiliates, CROs, and sites. 

• Requirements & Design Definition: Own requirements management plans including elicitation, approvals, processes, RAID, and scope impacts. Maintain traceability through testing and validation. Translate business needs into design specifications spanning Functional Design, User Interface considerations, and Business Process Design. Partner closely with Architecture to ensure solutions deliver agreed benefits and comply with data privacy, GxP, and AZ quality standards. 

• Business Case & Benefits: Support business case development, including investment rationale, ROI, measurable outcomes, and benefits realization plan for clinical process efficiencies and quality improvements. 

• Solution Evaluation: Evaluate solution options for clinical readiness, value for spending, and operational impact. Provide recommendations grounded in data, regulatory requirements, and user experience feedback. 

Veeva Clinical Vault Knowledge & Responsibilities 

• eTMF 

• CTMS 

• Study Startup (SSU) 

• Site Connect 

• Externally Sponsored Research Study