At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for supervising and overseeing day-to-day operations of Customer Service units.

Required Job Qualifications:
* Bachelor Degree and 2 years business experience OR 3 years business experience and 3 years experience in a leadership position with sound decision making skills in a customer service environment.
* Experience in developing/leading and inspiring employees.
* Clear and concise written and verbal communication skills.
* Analytical and organizational skills and ability to meet deadlines

Preferred Job Qualifications:
* Knowledge of contract benefits, claim processing and inquiry procedures, system logic or the processing system.
* Knowledge of the health care industry.
* Bilingual.
* PC proficiency to include Word, Excel and PowerPoint

*Experience in SAS, SQL and report generation

*Microsoft Access

*Medicare payment methodologies

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.