Financial Aid Counselor, Financial Aid

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Position Details

The Office of Financial Aid at The University of Tampa has a position available for a Financial Aid Counselor who enjoys working in a fast-paced environment to advise students and parents on financing their UTampa education. This position reports to the Associate Director of Financial Aid.

This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.

Responsibilities
1. Provide exceptional customer service while upholding UTampa's mission and enrollment goals.
2. Counsel students, applicants, and/or family members on financial aid options, costs, and financial responsibilities.
3. Assist in FAFSA completion.
4. Package aid, complete verification & loan processing for students in the assigned population.
5. Use professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies.
6. Coordinate with other institutional offices in the best interest of the student.
7. Ensure compliance with Federal and State regulations and institutional policies.
8. Represent the financial aid office and UTampa at outreach events for current and prospective students (note: some events are off-campus, may be outside of regular business hours, and may require overnight or multiple night travel).

9. Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.

10. Other related administrative duties, as assigned.
 

Qualifications
1. Bachelor's degree (required).
2. This position requires working from a location on-campus.

3. Strong public relations, customer service, and public speaking skills.
4. Excellent written, oral, interpersonal, and organizational skills.
5. Ability to establish priorities and manage time wisely.
6. Strong computer skills.
7. Some travel is required; must have a valid driver's license and vehicle.
8. Availability to work some evenings, weekends, and occasional overnight travel (for events and/or training).

9. Accounting knowledge is helpful.
10. Knowledge of Federal and State financial aid regulations and programs is helpful.
11. Knowledge of or the ability to quickly learn The University of Tampa software programs such as Workday and Microsoft Office.

12. Willingness to embrace new technologies and innovative organizational practices.

Required Attachments

Please be sure to attach all required documents listed below in the attachment

box at the bottom of the "My Experience" page of the application before continuing through the application.

1. Cover letter

2. Resume

Work Schedule
Monday through Friday from 8:30 a.m. to 5:00 p.m.
Summer: Monday through Thursday from 8:00 a.m. to 5:30 p.m.
Some evenings, weekends, and occasional overnight travel are required.

The University of Tampa offers great benefits to include:
•    FREE Tuition
•    Generous paid leave
•    Wellness initiatives
•    100% Employer-Funded Health Reimbursement Account
•    100% Employer-Paid Short & Long Term Disability Insurance
•    100% Employer-Funded Employee Assistance Program
•    Discounted On-Campus Dining Meal Plans
•    FREE On-Campus Parking
•    FREE Access to Campus Amenities (pool, library, campus events and more)
•    Fitness Center 
•    Pet Insurance
•    Flexible Spending Accounts
•    And more!

Submission Guidelines

To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission.  Required documents should be submitted in the attachment box at the bottom of the "My Experience" page of the application before continuing through the app