Clinical Technology Product Owner

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Clinical Services & Solutions technology team is seeking a Clinical Technology Product Owner. This role requires a strategic thinker who leverages data-driven insights to inform product vision, translates business objectives into actionable plans, and champions innovation in a fast-paced environment. 

As a product owner, you will harness data-driven insights to shape and evolve the product vision, translating complex business objectives into clear, actionable plans. You’ll own and prioritize the product backlog, safeguard the integrity of features and components, and collaborate daily with cross-functional teams—including Engineering, Design, and key business stakeholders. 

This is a high-impact role where you’ll drive measurable outcomes through product OKRs aligned with broader business goals, strengthen technology execution, and foster stakeholder engagement. You’ll champion innovation, promote accountability, and lead with vision in a fast-paced, agile environment—empowering teams to deliver exceptional experiences for our members. 

Responsibilities include: 

Product Vision, Strategy, and Roadmaps 

• Collaborate with Product Managers to define strategy, conduct market research, maintain an aligned roadmap, and bring the customer perspective into features and experiences. 

• Builds and aligns roadmaps for your features or suite of features and provides recommendations to leadership on scope based on priorities and overall product vision. 

• Effectively communicates the product vision to team members. 

• Defines team goals/metrics aligned with broader product objectives, and develops feature-level measurement plans to evaluate progress towards outcomes, aligned with business objectives. 

Backlog Ownership, Work Definition, and Prioritization 

• Builds, prioritizes, monitors, edits, and maintains the flow and quality of the Team Backlog to provide teams with clear intent and ensure the delivery of business value, product health, and customer satisfaction. 

• Ensures that all backlog items, plus dependencies, are entered and maintained in the work management tool. 

• Provides input for testing through well-written user stories with thorough acceptance criteria. Through leading refinement sessions, they provide detailed feedback on completed user stories to ensure quality has been achieved by validating that the story meets the acceptance criteria. 

• Supports testing, deployment, release, and post-release activities. They will work directly with engineering and others to optimize the working team model and ensure alignments across higher-level epics or requirements. 

• Sets high-level direction for a quarter/planning increment, manages dependencies, and provides transparency to execute upon planning and prioritized features. 

• Ensures that incremental learnings from product delivery are prioritized in the backlog. 

Trend Monitoring, Product Performance & Value 

• Uses performance data to identify issues and develop new insights and hypothesis about product health (including product usage, technical health, customer feedback, and other sources as appropriate). 

• Tracks team metrics that contribute to product OKRs, socializes progress and consis