Carolina Custom Air - HVAC Outside Sales Representative

Compensation Details:

$500.00 per week, plus a 6% commission on all sales generated

Job Description:

About Carolina Custom Air: Carolina Custom Air and Coastal Air Solutions are now Ace Hardware Home Services! It’s still the same great Carolina Custom and Coastal Air team that you know and trust-so what’s changed? Just our name. Now bringing helpful heating and cooling services to your home. This partnership aligns perfectly with our shared values of delivering exceptional customer experiences. As part of the Ace Hardware Home Services family, we gain access to valuable resources and a broader network, enabling us to better serve the Charleston region and beyond. By combining our expertise and expanding our reach, we solidify our position as the area’s leading home preservation services provider. Together, we are dedicated to continuing our tradition of excellence and providing the highest level of service to our customers. To learn more, visit: www.carolinacustomair.com

The HVAC Outside Sales Representative is responsible for driving revenue by building strong customer relationships and managing the full sales cycle—from initial lead to close. In this role, you’ll meet with residential and light commercial customers, assess their needs, present solutions, and close sales.

This is a field-based role requiring travel within the assigned territory and the ability to work independently.

What You’ll Do

• Prospect, meet with, and sell HVAC solutions to residential and light commercial customers in their homes or businesses
• Manage the full sales cycle: lead generation, appointments, estimates, and closing
• Follow up on leads via phone, text, and email to drive conversion
• Generate new business through marketing efforts, referrals, and lead sources
• Consult with customers to recommend customized HVAC systems and maintenance plans
• Prepare accurate estimates using company tools and vendor pricing
• Present multiple solution options to meet customer needs and budget
• Overcome objections and confidently close sales
• Educate customers on available rebates, incentives, and energy-efficient options
• Ensure a strong customer experience from initial contact through post-sale follow-up
• Maintain relationships with existing customers and nurture repeat business
• Participate in sales meetings, events, and other company initiatives as needed

What You Bring

• 3+ years of successful HVAC outside sales experience
• Strong knowledge of HVAC systems, products, and solutions
• Proven ability to meet or exceed sales goals
• Excellent communication and relationship-building skills
• Self-motivated with the ability to work independently
• Customer-focused with the ability to adapt to different personalities
• Organized and able to manage multiple opportunities at once
• Valid driver’s license with the ability to travel to appointments
• Ability to pass a background check and drug screening

Other Requirements

• Willingness to learn local permitting requirements and rebate programs
• Comfortable working in a competitive, goal-driven environment

Physical Requirements

• Ability to sit, stand, walk, bend, and reach as needed
• Ability to use a computer and standard office equipment
• Ability to communicate effectively (talk and hear)
• Ability to travel locally (and occasionally outside the area as needed)

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)

• 401(k) retirement savings plan with matching company contributions, eligible on your first day!

• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.

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