Senior Server Specialist - FT - Nights - MHS

Location:

Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

This position is responsible for monitoring, controlling server and/or data center operations to ensure alignment with department and organizational objectives. This includes activities related to server, network, and facility configuration, user requirements, user incidents and user requests. This includes the maintenance of data closets throughout the Healthcare System.

Responsibilities:

Participates in routine security audits to assess performance and identify gaps that may lead to potential outages.Communicates with system users to identify, explain, and resolve problems, acting as second-level support for client support staff.Performs installation and cabling, and assists with configuration of infrastructure equipment according to business needs.Assists with the maintenance of run books based on events and customer inquiries reported.Applies technical knowledge to support the design of workflows that provide seamless integration for client / server environment.May provide support for routine server, network, voice and other infrastructure device firmware, software updates as well as backup to ensure servers are maintained and up to date.Supports the selection and determination of equipment and software and maintains operating records, inventory, and operational run books.Ensures preventative maintenance is coordinated and performed in a timely manner to ensure reliability of systems utilized.Defines requirements, develops test plans, and works with cross-functional teams to achieve daily operational accuracy and efficiency.Monitors and controls systems and server, voice, network, and facility infrastructure in a client / server environment by supporting capacity analysis and planning efforts.Completes all backups and restores as scheduled, providing troubleshooting and resolution of incidents and performing all restores requested of users with proper approval.

Competencies:

ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, DATA CENTER SECURITY, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, FACILITIES MANAGEMENT, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK

Education and Certification Requirements:

High School Diploma or Equivalent (Required)Information Technology Certification - Professional Association (PROFESSIONAL ASSOC)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 2 years of relevant experience. Experience with Microsoft administration of Active Directory, DNS, DHCP, and Group Policies. Must have knowledge of enterprise systems including Windows Patch Management. Other Information: Additional Credential Info: MTA or CCENT certification preferred

Working Conditions and Physical Requirements:

•  Bending and Stooping = 0%
•  Climbing = 0%
•  Keyboard Entry = 60%
•  Kneeling = 0%
•  Lifting/Carrying Patients 35 Pounds or Greater = 0%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 0%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 60%
•  Running = 0%
•  Sitting = 60%
•  Squatting = 0%
•  Standing = 60%
•  Walking = 60%
•  Audible Speech = 60%
•  Hearing Acuity = 60%
•  Smelling Acuity = 0%
•  Taste Discrimination = 0%
•  Depth Perception = 60%
•  Distinguish Color = 60%
•  Seeing - Far = 60%
•  Seeing - Near = 60%
•  Bio hazardous Waste = 0%
•  Biological Hazards - Respiratory = 0%
•  Biological Hazards - Skin or Ingestion = 0%
•  Blood and/or Bodily Fluids = 0%
•  Communicable Diseases and/or Pathogens = 0%
•  Asbestos = 0%
•  Cytotoxic Chemicals = 0%
•  Dust = 0%
•  Gas/Vapors/Fumes = 0%
•  Hazardous Chemicals = 0%
•  Hazardous Medication = 0%
•  Latex = 0%
•  Computer Monitor = 60%