Senior Director, Office of the CMO

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Reporting to this position will be a small but mighty team made up of the CMO School lead, Learning and Development, Strategic PMO and the Rotation/interns Program.

About the Role

The Office of the CMO lead position will act as a force multiplier to maximize efficiency and effectiveness across the MLT and Marketing organization. This position will help to operationally support the CMO role, act as a bridge across the organization and drive key executive initiatives, external customer engagements, and strategies on behalf of the CMO. Partnering closely with Exec Comms, Finance, Operations and People & Purpose functions. 

Key Responsibilities:

Strategic Support

• Translate strategic initiatives into actionable plans and ensure their execution across the Marketing organization.

• Monitor and report on key Marketing performance metrics, providing insights and recommendations to the CMO.

• Facilitate cross-functional collaboration between Marketing and other functions (e.g., Sales, Product, RevOps, Strategy & operations, Customer Success) to ensure alignment and efficient execution of company-wide goals.

• Lead cross-functional Marketing initiatives, working across all teams to drive strategic priorities

• Manage E400 account program ensuring CMO has 360 view of accounts, e.g. status of relationship, renewal information, CSAT, etc. 

• Prepare health of business reports and talk tracks for the CMO 

• Prepare in collaboration with planning and analytics leaders QBR and Ops reviews talk tracks, ensuring relevant business topics and lead preparations for ECOMM discussions.

• Coordinate and manage special projects and initiatives as directed by the CMO, from conception to completion.

Operational Excellence

• Manage the CMO's priorities, schedule, and communications, ensuring their time is optimized for high-impact activities.

• Develop talk tracks, key insights and synthesize presentation materials with executive summaries for internal and external meetings, including ECOMM meetings, Board meetings, Ops reviews, QBRs & Customer Advisory presentations

  • Other examples include: Rising, Elevates, MLT offsites, SICs, CXCs, customer engagements, town halls, extended team meetings, Davos, external speaking engagements, E400 accounts, etc.

• Assist in driving strategic approach for budget and resource allocation and partner to drive planning strategy

Team Enablement and Communications

• Lead the CMO Programs team and enable their success in driving strategy and delivery of CMO School, CMO Programs and Project Management, Learning and Development, plus the intern and rotation programs

• Manage and oversee ELT, including strategy to build executive level leadership, driving agenda creation and slack engagement to build accountability outside of individual leader swim lanes

• Ensure that optimal organizational structure is in place to meet Imperatives of the team. 

• In partnership with CMO EA help prepare and facilitate team meeting agendas, offsites, and internal events, ensuring productive discussions and clear outcomes.

• Act as a confidential sounding board for the CMO on sensitive topics and employee matters.

• Coord