Distribution Center General Manager

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

With 10 strategically located regional distribution / fulfillment centers and a growing network of market distribution / fulfillment centers throughout the US, serving customers in all 50 states, the Caribbean, Puerto Rico, and Mexico, this position offers incredible advancement opportunities! We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up

Ferguson is currently seeking a dynamic and experienced General Manager to lead our Regional Distribution Center (RDC) and Regional Pipeyard (RPY) in Front Royal, Virginia. This is a critical leadership role for driving engagement, fostering a safety culture, optimizing productivity, and championing process improvement within a multi-shift, high-volume distribution operation. The facility supports both B2B and B2C channels, branch replenishment, and handles a wide range of functional activities.

Located just 30 minutes from Winchester, VA, the Front Royal campus spans 800,000 square feet across 75 acres and supports a workforce of approximately 180–200 hourly associates and 20 salaried leaders.

The Opportunity:

As General Manager, you will:

• Lead, inspire, and develop a high-performing team of salaried leaders and frontline associates by modeling a strong understanding of big-box distribution operations.

• Establish an inclusive environment by emphasizing empowerment, visibility, and accountability.

• Set and drive goals related to safety, quality, productivity, associate engagement, and improvement.

• Cultivate a collaborative and resilient environment where people thrive and feel proud to work.

Key Responsibilities:

• Talent Leadership: Hire, develop, coach, and retain top talent. Establish succession plans and develop a culture of learning and internal mobility.

• Culture & Engagement: Build a strong, engaged workforce through effective communication, recognition, and a consistent focus on associate well-being.

• Operational Excellence: Lead the execution of day-to-day operations with a focus on delivering best-in-class service levels, efficiency, and process improvement.

• Customer Centricity: Ensure all functions are aligned to meet and exceed customer expectations while maintaining cost-effective operations.

• Strategic Planning: Develop and put into action strategies to enhance Ferguson’s competitive edge, improve operational performance, and boost profitability.

• Safety Leadership: Champion a zero-incident safety culture and ensure compliance with OSHA guidelines and Ferguson’s safety policies.

• Innovation & Learning: Stay up-to-date on standard methodologies, technology, and industry trends to consistently improve operations and safety performance.

• Facility Oversight: Ensure the safety, security, and compliance of the RDC and RPY, aligning all policies and practices with company standards.

Qualifications:

The ideal candidate excels in achieving goals, showcases emotional intelligence, and approaches challenges with critical thinking in constantly evolving settings.

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field required; MBA or advanced degree preferred.

• 10+ years of dynamic leadership experience in a large-scale distribution, production, or manufacturing environment, including leading salaried and hourly teams.

• Proven experience in e-commerce fulfillment (direct-to-consumer) and complex big box operations.

• Deep understanding of WMS, TMS, and other warehouse automation systems.

• Familiarity with Labor