About us

Our mission is to reinvent the way people learn, starting with language. We begin by teaching the next billion people English, Spanish, and French.

English is the global language of business, culture, and communication, and over 1.5 billion people around the world are actively trying to learn right now. Others dream of communicating with the half-billion native Spanish speakers across the globe. The problem is that it's nearly impossible to learn to speak a language without constant access to a speaking partner. Grammar and vocab apps don't really help – you need to actually converse with someone.

Speak is on a journey to fix this. We're creating an AI-powered experience that replicates the flow of a conversation, without needing a human on the other end. The goal is to make it radically more accessible to be able to have conversations in a foreign language and eventually help hundreds of millions of people gain fluency who otherwise wouldn't be able to.

We started on this journey over five years ago and we've still got a long ways to go. We're thoughtfully adding new team members only when we think they can truly play a big role in our mission.

Speak launched first in South Korea where we have quickly grown to become the top grossing education app in the country. We have now delivered this winning product to more than 30 countries globally and are continuing to expand to more markets in the coming months. The company is well funded, raising a recent Series B backed by investors like OpenAI, Founders Fund, Y Combinator, Khosla Ventures, Lachy Groom, Josh Buckley, and others. We’re a team of 75 based primarily in SF, Seoul, Tokyo, and Ljubljana.

About this role

We’re steadily growing across our SF headquarters and global locations and that includes growing our People Operations function. We’re looking for a team player who is ready to roll up their sleeves to support and build a best-in-class workplace – no task is too small. As our first People Ops Generalist, you’ll cover a wide range of areas within People Operations including compliance, immigration, office operations, benefits administration, and engagement surveys. You’re a project owner who strives for continuous process improvement and is passionate about championing the team and business. You’ll work closely with the global People Ops Lead to refine and scale people operations programs and processes in order to foster a high-performing, inclusive workplace culture that aligns with our values and supports our strategic goals.

Speak has a strong in-office culture and our hub-based employees work from the office three days a week.

What you’ll be doing

• You’ll own all aspects of maintaining employee data throughout the full employee life cycle, identifying opportunities for automation through HR technology;

• You’ll support our benefits & perks program, including running annual Open Enrollment;

• You'll manage our immigration and visa cases;

• You’ll own office logistics for our HQ such as mail management, food & supply deliveries, vendor coordination, and visitor management;

• You’ll ensure compliance with employment laws and regulations across the US and ensure our company handbook is maintained;

• You'll administer People programs and initiatives such as engagement surveys, performance review cycles, and company-wide events;

• You’ll assist in confidential employee relations matters, using a high degree of EQ and discretion to navigate sensitive situations;

• You’ll assist with other ad-hoc initiatives and events in the offices.

What we’re looking for

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• You have 3+ years of experience in people operations;

• You have strong project management skills;

• You are an effective communicator;

• You take initiative and consistently find ways to get things done efficiently;

• You have a positive attitude and adapt quickly to changing priorities and conditions;

• You’re passionate about building an inclusive, best-in-class workplace;

• You value empathy and customer service;

• You’re able and willing to work from the SF HQ three days a week;

• You share our values (see below), and work in accordance with those values as it relates to our mission and vision - and you want to be a part of our long-term growth!

Bonus points:

• You have experience with a globally distributed workforce

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